Reviews (6,574)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.
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This app has a variety of amazing products and discounts! The subscription is worth the price! Helpful and accurate support team as well as easy importing and editing! Love this app!
Users like you are certainly worth all the hard work the whole Spocket team had pitched in to make this app everyone would love! Thank you for sharing our thoughts, it means a lot!
Einfache Plattform, gut für den Start und darüber hinaus. Der Support ist super. Ich kann es nur empfehlen.
Eindrucksvoll! Vielen Dank für den Hinweis! Es ist uns auch eine Freude, dass Sie Spocket weiterempfehlen. Sie können uns jederzeit rund um die Uhr über unseren Chat-Kanal erreichen oder uns eine E-Mail an support@spocket.co senden - Abigail
As a first-timer in dropshipping, I would highly recommend Spocket. Prinz is very helpful and knowledgeable about the service he provided. All of my questions were answered:)
Prinz has done it yet again! I'm glad he made your experience worth recommending. I'll inform him of your feedback. Thank you incredibly much. Have fun Spocketing! - Irene
I used this app to help me sell products on my website and I really like it, its so easy and amazing and does the job perfectly.
I use this app to help with my drop shipping. It does what it says it will do. It needs better selection of clothes to choose from. Even though, I am pleased with this app.
super easy to use and find great quality items to add to my page. Im super excited for this new adventure !
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the Spokcet service and products! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
This app has great easy to sell products and is very easy to use. Great, responsive support. Unfortunately the free plan does not help much but you do et a free week trial on the paid plans.
Thanks for your feedback! We always try to provide the best service we can and respond to requests immediately. We offer 14 days free trial so that you can try us out first before committing to any plans! Thank you for trying Spocket!
Update:
The cancellation process is a pain. I've been trying to cancel my subscription for three days! I keep getting excuses. Make it easy for customers to cancel on the app since you charge separately from Shopify. I've read other reviews about people being charged after they've cancelled and uninstalled the app. If I'm charged, I'm going to report as fraud. Make it easy for customers to cancel without having to talk to anyone.
Update:
Every time I use this app, there is always a technical issue. Customer service is quick to respond but they rarely offer a solution which isn't beneficial to me. I think the concept is great but they need to improve the technical issues and provide solutions instead of template answers. As an example, I imported over 50 products into my store and the images are in webpage format and not jpeg or png, which is a requirement for Shopify. They told me to delete all of the products and then reimport because of an issue with the code. I also pay someone to write product descriptions and their work would be deleted. I am definitely searching for other vendors and apps to use. I wouldn't rely on this app.
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The products are a bit pricey and not wholesale prices. I'm going to order samples and I like having that option. Customer service is quick and great! Spocket, however, lacks a lot of features to make the user experience much better and the team doesn't seem receptive to customer feedback.
1. Spocket doesn't have an option to unpublish. I have to make additional edits in Shopify and I don’t want customers to see an unfinished product.
2. There is no option to add products to multiple categories.
3. No option to add a sale or compare price.
4. I can’t see shipping times or other vendor information in the important list unless I search for each product.
5. All of the tags or keywords are auto-populated and most of the time I delete most because it doesn’t fit my store, brand or product. Extra time deleting instead of just letting me add only or select the ones I want.
6. Some text editing features are missing with font and I can’t add a table in the text area. This isn’t probably a big deal but great to have.
7. Add an option to apply the same pricing to all variants instead of pasting or typing in each field.
8. Bonus-see vendor information and ratings such as order accuracy and speed.
Thanks for taking the time to give your honest review! We're so happy you love how quick our Support team is - we definitely want to keep it at that rate. For the prices, Majority of products on the platform are between 25%-50% off the retail price so if you see products that are priced higher, let us know and we'll do our best to price match! We also wanted to let you know that your feedback is heard and we are going to use that to develop better features and functions on the app. Again, we would like to thank you for this review and see you around Spocket!
i used this app to drop ship i love it. I really wish that it had more options though. It is a great app.
You can definitely expect more features and options on our future updates! Please do keep a look out for it because we continuously update and improve our platform to cater to your needs but glad you are loving Spocket so far! Thanks for choosing us!
This is an amazing supplier and to be honest one of the best amazing and well made products and cheap
Thanks so much for sharing your experience with us. We're looking forward to seeing your store soar high! You rock!
Team Spocket!