Reviews (6,557)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

October 8, 2024

I love that it done everything for me. Amazing truly amazing

Savy Southern Boutique
United States
13 minutes using the app
Spocket replied October 14, 2024

Thank you for the amazing feedback! We’re thrilled to hear you love how everything is taken care of for you. Our goal is to make the process as seamless as possible. If you have any questions or need further assistance, we’re here to help! - Eleanor

October 24, 2024

GOOD

BLACK CATS
Morocco
9 days using the app
Spocket replied October 25, 2024

Thank you! We’re glad you think so! If you have any questions or need assistance, just let us know. Enjoy using the app! - Eleanor

October 17, 2024

It's good

GGIZY
United States
6 months using the app
Spocket replied October 18, 2024

Thank you for your feedback! We’re glad to hear you’re enjoying it. If you have any specific features you love or suggestions for improvement, we’d love to hear them! - Eleanor

July 24, 2024

it is great and easy to use

AKM Enterprises
United States
2 months using the app
Spocket replied July 26, 2024

Thank you so much for taking the time to share your positive feedback about Spocket! We're thrilled to hear that you've had a great experience with our platform and found it easy to use. We strive to make it simple and seamless for our customers to discover and purchase from our wide range of suppliers, and it sounds like we've hit the mark for you! If you have any other questions or need further assistance, please don't hesitate to reach out. We're always here to help. Thanks again for your kind words! - Erwin

August 15, 2024

The experience thus far has been very easy, effective and fun! The support staff have been very helpful as well. Thank you very much!

PetsAreLoved
United States
32 minutes using the app
Spocket replied August 16, 2024

Thank you so much for your kind words! We’re thrilled to hear that you’ve found your experience easy, effective, and enjoyable. It’s great to know that our support team has been helpful too. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service. If you need anything else, don’t hesitate to reach out!

-Eleanor

October 17, 2024

I am just getting started but it looks promising

Fast Shipping
United States
9 minutes using the app
Spocket replied October 18, 2024

Thank you for your feedback! We’re excited to hear that you’re just getting started with us and find it promising. If you have any questions or need assistance as you grow, we’re here to help. Wishing you all the best on your journey! - Eleanor

June 29, 2024

Great selection and easy to navigate through site

Hodge dropshipping
United States
About 2 months using the app
Spocket replied July 4, 2024

We're glad you've had a seamless experience on our website. Our goal is to make it easy for our customers to find and purchase the products they need, so we're happy to hear that we've achieved that for you. - Erwin

Edited August 11, 2024

False advertising from the getgo. Company states that there is a free plan but after you install the app and give them your email address and other details, you cannot access anything without selecting a paid plan. So there is NO FREE PLAN at all as advertised. Why on earth would I ever consider signing up for a paid plan with a company whose first action with me is to lie and falsely advertise in order to get my details?

If you do not want to offer a free plan, that is your prerogative. But then remove that statement from your listing on the Shopify App Store!

Update: These people constantly spam you with emails and phone calls if you leave a review, trying to get you to change the review. SPAMMING ME WILL NOT HELP YOUR CASE! REMOVE MY EMAIL ADDRESS AND MY PHONE NUMBER FROM YOUR DATABASE WITH IMMEDIATE EFFECT. THE NEXT CONTACT I RECEIVE FROM YOU WILL RESULT IN ME REPORTING YOU TO SHOPIFY AS A SPAMMER

Dazzling Delights
Ireland
2 days using the app
Spocket replied July 11, 2024

I apologize for the frustration and disappointment you've experienced with Spocket. We appreciate your feedback and will use it to improve our services.

If you're willing, could you please provide more details about your experience with Spocket via email at support@spocket.co? Your feedback will help us identify the root cause of this issue and make necessary changes to prevent it from happening again. - Erwin

July 16, 2024

its helpful and is easy and simple to use

Christian Faucheur
South Africa
About 2 months using the app
Spocket replied July 19, 2024

Thank you for your review! We're glad to hear that you've had a positive experience with our platform and that it's been helpful in growing your business. If you have any further feedback or suggestions, please don't hesitate to reach out. - Erwin

October 15, 2024

Nice app and I love it and I suggest to any one to use it

My Store
Egypt
23 minutes using the app
Spocket replied October 17, 2024

Thank you so much for your kind words! We’re thrilled to hear that you love our app and are recommending it to others. Your support means everything to us! If you have any questions or need assistance, we’re always here to help. Happy Dropshipping!- Eleanor