Reviews (207)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.

March 15, 2017

Great app and very responsive team behind it - constantly working to improve their product and add new features too

Sidemen Clothing
United Kingdom
About 1 year using the app
July 5, 2021

I'm pretty hopeless when it comes to technical things but starshipit does all the thinking for you. I'm super impressed. Customer support is also very good

Savvy Touch
New Zealand
About 1 year using the app
February 5, 2017

excellent customer service
lovely staff

Indigo Flame Soy Candles
Australia
About 1 year using the app
January 27, 2023

Amazing app!! Has made order packing so easy. Nikita was so helpful with onboarding and helping us set up the app. She replied so quickly to any questions and made the whole process a breeze!! Absolutely loving it!

Caitlin Vee
Australia
About 1 year using the app
Starshipit replied March 21, 2023

Nikita was chuffed to see this lovely feedback, thanks so much for sharing!

December 8, 2016

StarShipIT has added so much efficiency to our business I don't know how we operated without it for so long. The on boarding support and integration was next level and follow up support when need was fast and efficient.

Adding StarShipIT to our business has cut down our man hours shipping process by half.

Would highly recommend!!!

Itsnowcool
Australia
12 months using the app
Edited June 5, 2019

Excellent platform for any online retailer. I've been using this for over a month now and it has been amazing - saved us so much time allowing us to focus on bigger picture tasks. Our only regret is not signing up sooner.

Little Wiwa
Australia
12 months using the app
Edited May 2, 2017

Awesome shipping app! Great support from the team who helped us with the initial setup and fine tuning. We are Australian based, shipping mainly to AUS and NZ. Ship IT is now our shipping control centre, connected directly with our Australia Post and Fastway API’s. Hit print and away you go! Highly recommended if you’re sending more than 10 orders a day. Cheers from Michael - Beard & Blade

Beard Blade
Australia
11 months using the app
March 20, 2017

We have been using StarShipIT for over a year now and it is fantastic, it has streamlined our dispatch process and we can even print labels from our wireless picking app - support is always prompt - great system guys - would reccomend it to anyone!

Craft Online
Australia
11 months using the app
Edited June 24, 2020

Amazing app and great great support team. They help you and I am talking about real help. Thank you Neeraja.
Without this app life would be hard!
It allows us to print labels, real time shipping quotes and it integrates very well with Shopify and Windows.
It has many more functions that I don't use yet so the more I look into the app, the more good functionalities I find (such as printing the label for the return!)

Testar Australia
Australia
10 months using the app
Starshipit replied July 5, 2020

Hi there - thanks so much for the review! We've passed your feedback onto Neeraja - thank you! We're glad the app is giving you the results you're after. If you ever need support in the future (especially as you look into more functionalities), please don't hesitate to contact us on support@starshipit.com. Thanks!

May 22, 2017

Great App, simple and effective – we recommend it for all our clients www.echic.com.au

Upandatem
Australia
9 months using the app