Reviews (199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the shipping process, noting its time-saving features and reduced labor costs. It supports integration with multiple platforms such as Shopify, AusPost, Etsy, and Xero, and offers automatic label printing and address correction. Merchants praise its reliable performance and responsive customer support, highlighting proactive issue resolution and thorough onboarding assistance. It is valued for enhancing shipping efficiency and improving customer delivery experiences.
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excellent customer service
lovely staff
Amazing app!! Has made order packing so easy. Nikita was so helpful with onboarding and helping us set up the app. She replied so quickly to any questions and made the whole process a breeze!! Absolutely loving it!
Nikita was chuffed to see this lovely feedback, thanks so much for sharing!
Usually, I do not like to write negative reviews but we are having problems busy days. System slowing down or sometimes is not working at all. I am happy with the app but it is pretty slow sometimes, they really need to work for their servers!
StarShipIT has added so much efficiency to our business I don't know how we operated without it for so long. The on boarding support and integration was next level and follow up support when need was fast and efficient.
Adding StarShipIT to our business has cut down our man hours shipping process by half.
Would highly recommend!!!
Excellent platform for any online retailer. I've been using this for over a month now and it has been amazing - saved us so much time allowing us to focus on bigger picture tasks. Our only regret is not signing up sooner.
Awesome shipping app! Great support from the team who helped us with the initial setup and fine tuning. We are Australian based, shipping mainly to AUS and NZ. Ship IT is now our shipping control centre, connected directly with our Australia Post and Fastway API’s. Hit print and away you go! Highly recommended if you’re sending more than 10 orders a day. Cheers from Michael - Beard & Blade
We have been using StarShipIT for over a year now and it is fantastic, it has streamlined our dispatch process and we can even print labels from our wireless picking app - support is always prompt - great system guys - would reccomend it to anyone!
We've used Starshipit for a few months and it seems to be pretty good once you get used to it. It has integrated our Auspost, Etsy and Xero orders well. We also found there were several outages in peak trading months which stopped us from packing orders but it seemed to get resolved quickly each time.
It's quite a bit more expensive than other similar platforms so I tested this software last due to this reason.
I've used all of the major shipping integration apps over the last 8 years and Starshipit is the best of the lot. You honestly cannot put a price on having local, responsive customer service (there's nothing like needing to ship a few hundred orders and having radio silence from your shipping partner based overseas!).
Thanks so much for this fantastic review. Our team loved seeing the positive feedback and were so happy we could help you get those orders out the door right away!
Amazing app and great great support team. They help you and I am talking about real help. Thank you Neeraja.
Without this app life would be hard!
It allows us to print labels, real time shipping quotes and it integrates very well with Shopify and Windows.
It has many more functions that I don't use yet so the more I look into the app, the more good functionalities I find (such as printing the label for the return!)
Hi there - thanks so much for the review! We've passed your feedback onto Neeraja - thank you! We're glad the app is giving you the results you're after. If you ever need support in the future (especially as you look into more functionalities), please don't hesitate to contact us on support@starshipit.com. Thanks!