Recharge Subscriptions , 1,716 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration, user-friendly interface, and robust subscription management features. They appreciate its detailed reporting, SMS notification support, and customization options. Many have seen increased conversion rates and recurring revenue. The customer support team is praised for their prompt and effective solutions. Continuous improvements based on merchant feedback and support for migration from other platforms are also appreciated.
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Received good support with an issue after custom theme install which solved my problem very quickly. Only reason I'm giving 4 stars is because a little bit of code was left on a theme file which I had to clean up. Other than that a very positive experience.
Everyone was extremely responsive and helpful with solving a few issues we were having. I am happy with the service.
I had a very good and effective customer service experience. Really supportive and fast. Problem was solved
Absolute garbage. Where to even begin? Save yourself a LOT of headaches and don't come anywhere near this horrendous app.
Horrendous functionality, horrendous support, horrendous documentation. Absolute joke but not funny.
I had a really good experience with this app. Support is always extremely responsive and helpful. Like it a lot more than what else is available.
We're not in love with the ReCharge app. It's a bit non-intuitive and wonky for customers to easily make changes. Seems most can not figure out how to log in to their accounts. I WILL say that we've recently had an issue that we have been dealing with ReCharge Customer Support, and they have been fabulous. Specifically Zachary and Hector. Prompt, efficient, and effective has been their troubleshooting. They're exemplary.
I love this app, everything was simple to install and I love how it looks on the store. Customer service is top notch as well- highly recommend!
Great experience so far, Evangeline on the ReCharge Support team was extremely helpful! We had a non-standard issue, and she truly went above and beyond to make the app work for our business
We just launched Recharge on our store and it was not easy because of our ERP system. We had to tweak the migration plan due to this but Vinse Ridecour has helped us so much and the launch was successful. He was very responsive, knowledgeable, and we're very happy he was our launch engineer! He responded to our emails no matter what time of the day, even on his vacation. Thank you so much! It was the best support experience!
The Recharge team has proven very useful when running through the features and implementation of the app on our website. Support gets back to us quickly and so far everything has been working without problems. Very satisfied.