Reviews (1,916)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

February 10, 2023

Definitivamente, la mejor solución para ofrecer suscripciones en tu tienda online, Funciona bien en México siempre y cuando tengas Stripe o Paypal como pasarela de pago. El equipo de Recharge es muy profesional y el seguimiento y soporte que dan es increíble. Lo único malo es que TODA la comunicación con ellos es en inglés (videollamadas y correos) sería buenísimo que tuvieran un representante que hable en español.

Cervecería de Colima
Mexico
8 months using the app
February 3, 2022

5 star for CX. Had a few questions around analytics and reporting discrepancies, and Alex M was very was and very efficient with his support.

Roam
United Kingdom
8 months using the app
Edited April 4, 2022

We have literally just got started with this app, so its a little early to comment on the ROI/effectiveness, but, Diana from support was so absolutely amazing with the onboarding process we just had to give it 5 stars! Since leaving this review we have relied heavily on ReCharge's support, yet again Malcolb was utterly outstanding! Thank you

DNA Lean
United Kingdom
7 months using the app
February 22, 2021

Great app, easy to use. The support team was really helpful and quick to respond when I needed some help!

Zero Waste Club
United Kingdom
7 months using the app
Edited October 23, 2021

Thanks to Alex G for her developer assistance in integration between Recharge and our Shopify store.

ProLon Australia
Australia
7 months using the app
May 25, 2022

Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!

StrippedSupply
Australia
7 months using the app
December 16, 2021

With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.

Revital
United Kingdom
7 months using the app
Edited October 24, 2021

Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!

Birdmoss
United States
7 months using the app
October 4, 2021

I talked to Francis on customer support and they were very friendly and helpful! Quick to respond with my issue of how to publish my widget for subscription. Easy to use the app once you get the hang of it.

Edyza
United States
7 months using the app
June 2, 2023

Excellent work and assistance from Renata V. She was really helpful and kind. She did an excellent job, thank you very much!

Kabrita México
Mexico
7 months using the app
Recharge replied June 7, 2023

Thank you so much for your shout out to Renata - we think quite highly of her as well! Appreciate you taking the time to leave a review.
- Ty | VP of Services