Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

November 16, 2020

We are very satisfied both with the provided services and customer support. They helped us with finding the right solution for our invoicing workflow.

LOM
Slovakia
Almost 3 years using the app
Sufio replied November 18, 2020

Delighted to hear your words! :) Thanks for thanking your time to leave us your positive comment.

December 30, 2020

We spent a lot of time researching Invoice Apps to add to our Shopify business and Sufio was our first choice. The options of invoice formats to select from was a plus, but the Admin interface is what we utilize every day. We can quickly download past due invoices to send via email or print in mass as needed. If/When a customer needs a statement of account, we can quickly access their unpaid invoices, download a .csv file, make appropriate edits and send to the customer in seconds. Edits to invoices are also simple, quick and easy. Our business model requires we make minor changes to final invoices after items are sold and Sufio makes it very easy for us to make the changes ourselves. If we need assistance, Sufio's support team is fantastic. Quick responses, patience in understanding the issue and a genuine interest in helping us find the solution or alternative. Lastly, 65% of our customers pay for their product after the delivery of goods. For those paying by Credit Card, the Stripe functionality available through the electronic Sufio invoice makes it a seamless, efficient way to collect payment. Sufio has been instrumental in helping us grow our business and keeping cash flow under control.

IVF Store
United States
Almost 3 years using the app
Sufio replied January 7, 2021

Wow! We are truly humbled by your amazing feedback! Our customers' satisfaction is our utmost priority and so seeing a review like yours makes us really happy! We're glad our app has become instrumental in your business growth and we wish you all the best for your endeavours! Thank you very much for taking the time to write us this amazing review. :)

July 28, 2020

We have been using Sufio for three years. I then had to modify a function a bit - and got very, very quick help on the chat. This is a well thought out app. Cheers / Lars / BJOOKS.com

BJOOKS
Denmark
Almost 3 years using the app
Sufio replied July 28, 2020

Lars, thank you so much for your kind words and loyalty!
If there's anything else you'd need a helping hand, please know that we are here for you! :)

November 23, 2016

Great and incredibly quick support by Katy! Many thanks for your competent and super friendly help!

Woom
Austria
Almost 3 years using the app
August 12, 2020

We are still evaluating Sufio's solution for us, but so far so good. Extremely customer oriented support team with fast paced implementation and response time. I am looking forward to evaluating the final product and if we are not happy with it I know that Sufio's accommodating team of specialists will be right behind us.

DeoDoc
Sweden
Almost 3 years using the app
Sufio replied September 14, 2020

Thank you for your lovely review! We're happy you have chosen Sufio; we'll be glad to support you and help in future as well. Just let us know — We're ready to assist :)

December 2, 2020

I had few issues while implementing this as I have barely any experience with adding the codes/snippets/plugins. Excellent customer service helped me to solve all the issues that I had. Very quick and clear service. Application also seems to be working nicely in every way I expected it to

Slow Client Portal
Denmark
Almost 3 years using the app
Sufio replied December 3, 2020

Thank you so so much for leaving us your kind review! No worries, we will always help you with the codes and anything else you need. Simply contact us and we will do all the tricks for you! ;)

Edited October 16, 2015

Excellent! Absolutely love it, works perfectly, great support, thank you guys!

Susienkovo
Czechia
Almost 3 years using the app
December 15, 2013

Very simple app that does exactly what I need. Excellent service from the developers to make the small changes I needed to suit my invoicing requirements.

Primal Life
New Zealand
Over 2 years using the app
January 12, 2021

Sufio made invoices very easy for our business. The support team was also very quick to assist when in need. I would recommend Sufio to everyone doing business through Shopify.

BilligBlomst
Denmark
Over 2 years using the app
Sufio replied January 14, 2021

Many thanks for leaving us your kind review and recommending us to other businesses! :)

June 15, 2021

The team is super responsive and helpful! They help you customize the things you need for your invoices.

Carrie Atelier
Sweden
Over 2 years using the app
Sufio replied June 28, 2021

Always happy to help! Our support team really appreciates the kind words and is available if you ever need any other advice in future.