Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

December 22, 2020

The Sufio customer support - especially Michal - is awesome! Really fast and always very friendly. Thanks for your help, Michal :-)
In our shop in the US I use it for the invoices and credit notes, which works perfectly. In our other two shops within the EU, I need it for our B2B business (tax exemption). Great tool!

Biogents Webshop For Researchers
Germany
Over 1 year using the app
Sufio replied January 7, 2021

We take great pride in our customer services and so we are over the moon that you enjoy what we offer! We all hope we make your life easier and that you benefit from our beautiful invoices on your account! Thank you so much for your words of encouragement! :)

August 11, 2021

Application simple d'utilisation et intuitive. Super service client : réactif, à l'écoute et résolution de problème efficace et personnalisée. TOP !

Wort Shop
Luxembourg
Over 1 year using the app
Sufio replied August 11, 2021

Merci pour la critique positive ! Nous sommes vraiment heureux d'apprendre que tu aimes notre application et nous continuerons à travailler dur pour l'améliorer pour toi.

N'hésite pas à contacter notre équipe d'assistance si tu as besoin d'aide à l'avenir. Ils sont toujours prêts à t'aider.

October 1, 2020

Fantastic, easy to use app full of features to make stunning invoices. The best part however is the wonderful customer service. Djimi went way above and beyond what I ever hope for from a customer service point of view. Responded to my emails and request for customisation in a fast and friendly manner. I would recommend this app to anyone wanting more than just an invoice app. This is the full package.

Fair + Square Wholesale
New Zealand
Over 1 year using the app
Sufio replied October 2, 2020

We are so excited to hear your positive words of encouragement! Really appreciate you enjoy our customer services and Djimi's amazing assistance! :)
Don't hesitate to reach out to us anytime, our team is looking forward to answering your questions and helping your online business grow. Thank you for taking your time leaving your kind comment here!

February 25, 2020

I've been working with the team at Sufio for more than a year. They are one of the most engaged, helpful teams I've used with any of our Shopify apps. Jan and Liam are extremely helpful, patient and knowledgeable. It's been a pleasure working with them, as they always make the extra effort to create the perfect solutions. I highly, highly recommend Sufio as an app!

Denali Home Collection
United States
Over 1 year using the app
Sufio replied March 4, 2020

Hi Peter, thank you for this fantastic review! Always a pleasure- don't hesitate to get in touch again in future if you need to.

January 18, 2018

Excelent app, and greatest Customer Service, thanks for your help and services.

Pal Negocio
United States
Over 1 year using the app
December 22, 2016

Super simple and a pleasure to use, and thats coming from someone that hates doing accounts / invoicing! Great job Sufio team!

Ping Me
South Africa
Over 1 year using the app
March 16, 2021

Very useful, efficient and the customer service deserves more than 5 stars ! Thank you so much for the excellent support !

SU Paris
France
Over 1 year using the app
Sufio replied March 18, 2021

You and all our customers deserve more than 5 stars! We feel so lucky and humbled to work with users like you. It's our pleasure to assist you with anytime at anytime. Super merci pour votre avis. :)

April 7, 2017

Excellent and fully customisable app with a very helpful, fast and competent support!

Myprivatebanking
Switzerland
Over 1 year using the app
March 22, 2020

A++ product, A++ Customer Service, Thanks for the prompt response and fixes. Really love the customisable invoices.

Treat Hunters
Australia
Over 1 year using the app
Sufio replied March 23, 2020

Thanks for this great review, Gergo! We're thrilled that you are pleased with the Sufio app.
Our team are always happy to help, so don't hesitate to get in touch with us again if you need to.

Edited October 18, 2018

Using Sufio for 2 months and so far very happy, pleasant, easy to use and very reactive helpdesk :) Try it now !!

Detailing AutoShop
France
Over 1 year using the app