Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

June 12, 2020

Works perfectly! I use it in my store for mainly B2B services and needed a good solution for VAT excemptions and VAT ID verification. It is very easy to install and to set up.

Also great support team. I had to include a specific sentence on my invoices for specific conditions. (customer country, language, VAT ID)

I just contacted the support and they set up everything within a few hours.

AMZ Translate
Austria
Over 1 year using the app
Sufio replied June 18, 2020

Thank you for your positive feedback! :) We are glad to hear you enjoy our service, as well as our customer support. Don't hesitate to get in touch should you need further help and/or customisation.

October 23, 2017

Love this app and the customer service is very responsive and open to user interface feedback. I definitely recommend it!

Ateliermxdvs
Belgium
Over 1 year using the app
February 22, 2017

Great product, simple to use and great support when you need it.

Overhang Ltd
United Kingdom
Over 1 year using the app
October 9, 2016

Great app, and fantastic support, Sufio have done so many customisations just for us, cannot recommend them highly enough!

Honeyflow Com
Australia
Over 1 year using the app
Edited January 4, 2022

It works perfectly, and the support is AWESOME. I needed to implement some modifications, and they were super helpful. I'd recommend it to anyone.

Travelpro Europe
Spain
Over 1 year using the app
Sufio replied February 4, 2022

Our team prides itself on finding solutions for our users and I am glad we were able to assist you :)

Edited May 26, 2020

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

Airton.shop
Monaco
Over 1 year using the app
Sufio replied May 26, 2020

Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.

May 23, 2020

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

Jacob Lund Photography Store
Denmark
Over 1 year using the app
Sufio replied May 25, 2020

Hi Jacob, thank you for this lovely review! Don't hesitate to get in touch again if you need a hand with anything else.

December 18, 2020

Very usefull application. I want to highlight the fast and personalised attention they bring to the customer. I have had some doubts and the team has been very helpful, fast and also very nice at the same time. Thank you Michal!

Reprotect
Spain
Over 1 year using the app
Sufio replied January 7, 2021

Thank you so much for taking your time writing this review - your encouraging words mean a lot to us! Michal and the rest of the team are always there for you and happy to help you. :)

January 28, 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Ahooga Bike Store
Belgium
Over 1 year using the app
Sufio replied February 4, 2021

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!

Edited November 20, 2020

Une super application et un support technique vraiment au top ! Toujours à l'écoute et prêt à faire des réglages au cas par cas. Je recommande à 100% ce plugin ! Merci Michal :)

Violettes de Toulouse
France
Over 1 year using the app
Sufio replied November 24, 2020

Wow - notre 300e review ici! Vous nous avez porté la chance et nous espérons donc que nous vous y portons aussi!

Merci beaucoup d'avoir laissé votre avis positif ici. Nous y vraiment apprécions. N'hésitez pas à nous contacter à tout moment - nous serons toujours ravis de vous aider. :)