Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

October 26, 2023

They really fantastic and fast at implementing customisations! I had an idea to sort products on the invoice as ascending by sku number to making packing orders for the dispatch team. This was not a current option they offered but it was implemented in a matter of hours! I highly recommend Sufio!

Little Difference
New Zealand
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)

February 22, 2017

Great product, simple to use and great support when you need it.

Overhang Ltd
United Kingdom
Over 1 year using the app
October 9, 2016

Great app, and fantastic support, Sufio have done so many customisations just for us, cannot recommend them highly enough!

Honeyflow Com
Australia
Over 1 year using the app
Edited January 4, 2022

It works perfectly, and the support is AWESOME. I needed to implement some modifications, and they were super helpful. I'd recommend it to anyone.

Travelpro Europe
Spain
Over 1 year using the app
Sufio replied February 4, 2022

Our team prides itself on finding solutions for our users and I am glad we were able to assist you :)

Edited May 26, 2020

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

Airton.shop
Monaco
Over 1 year using the app
Sufio replied May 26, 2020

Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.

May 23, 2020

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

Jacob Lund Photography Store
Denmark
Over 1 year using the app
Sufio replied May 25, 2020

Hi Jacob, thank you for this lovely review! Don't hesitate to get in touch again if you need a hand with anything else.

December 18, 2020

Very usefull application. I want to highlight the fast and personalised attention they bring to the customer. I have had some doubts and the team has been very helpful, fast and also very nice at the same time. Thank you Michal!

Reprotect
Spain
Over 1 year using the app
Sufio replied January 7, 2021

Thank you so much for taking your time writing this review - your encouraging words mean a lot to us! Michal and the rest of the team are always there for you and happy to help you. :)

January 28, 2021

We started using this app 2 weeks ago. Starting from the first moment it was clear that Sufio provides great service and good communication. Our invoicing towards clients was easily optimized by using Sufio! If we had some questions during first couple of days, Sufio responded within a few hours with a clear and very helpful feedback. Thanks! Happy to use Sufio!

Ahooga Bike Store
Belgium
Over 1 year using the app
Sufio replied February 4, 2021

Happy to hear you enjoy our customer services as well as our product! Reach out to us whenever you have any questions! :) Thank you for your positive review!

Edited November 20, 2020

Une super application et un support technique vraiment au top ! Toujours à l'écoute et prêt à faire des réglages au cas par cas. Je recommande à 100% ce plugin ! Merci Michal :)

Violettes de Toulouse
France
Over 1 year using the app
Sufio replied November 24, 2020

Wow - notre 300e review ici! Vous nous avez porté la chance et nous espérons donc que nous vous y portons aussi!

Merci beaucoup d'avoir laissé votre avis positif ici. Nous y vraiment apprécions. N'hésitez pas à nous contacter à tout moment - nous serons toujours ravis de vous aider. :)

Edited May 4, 2022

The app is very easy to use. Whenever you contact support, they are always ready to solve your problem. This app will save you time and will handle a lot of the work for you. Yelena

The Inspire Food Company
Netherlands
Over 1 year using the app
Sufio replied February 4, 2022

Thank you for your feedback, the more constructive feedback we receive, the better our app will grow! I will be happy to pass your feedback to our team here. Reach out anytime if you need assistance again :)