Reviews (562)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate invoicing for both B2B and B2C transactions, praising its VAT handling and invoice customization. The interface is user-friendly, making setup and adjustments straightforward. The support team is noted for their quick and efficient response to queries and custom requests, enhancing the overall user experience and making it a useful tool for streamlining invoicing processes.

June 12, 2020

Works perfectly! I use it in my store for mainly B2B services and needed a good solution for VAT excemptions and VAT ID verification. It is very easy to install and to set up.

Also great support team. I had to include a specific sentence on my invoices for specific conditions. (customer country, language, VAT ID)

I just contacted the support and they set up everything within a few hours.

AMZ Translate
Austria
Over 1 year using the app
Sufio replied June 18, 2020

Thank you for your positive feedback! :) We are glad to hear you enjoy our service, as well as our customer support. Don't hesitate to get in touch should you need further help and/or customisation.

October 23, 2017

Love this app and the customer service is very responsive and open to user interface feedback. I definitely recommend it!

Ateliermxdvs
Belgium
Over 1 year using the app
February 22, 2022

Excellent app and phenomenal customer service! They were able to provide bespoke code to pull through PO numbers from the notes section of the orders and I've rolled this out over multiple stores. Really great!

Vivo Life Trade USA
United Kingdom
Over 1 year using the app
Sufio replied February 24, 2022

Thank you so much for your feedback! Our team will be delighted to hear that we were able to help you out and that our solutions have been able to assist you with each of your stores!

February 22, 2017

Great product, simple to use and great support when you need it.

Overhang Ltd
United Kingdom
Over 1 year using the app
October 9, 2016

Great app, and fantastic support, Sufio have done so many customisations just for us, cannot recommend them highly enough!

Honeyflow Com
Australia
Over 1 year using the app
October 26, 2023

They really fantastic and fast at implementing customisations! I had an idea to sort products on the invoice as ascending by sku number to making packing orders for the dispatch team. This was not a current option they offered but it was implemented in a matter of hours! I highly recommend Sufio!

Little Difference
New Zealand
Over 1 year using the app
Sufio replied October 31, 2023

Thank you very much! Indeed, customization is something we take pride in and we always encourage our users to reach out and discuss their needs with us. Whether it's from the frontend or backend, we will always try to find a way to make it work :)

Edited January 4, 2022

It works perfectly, and the support is AWESOME. I needed to implement some modifications, and they were super helpful. I'd recommend it to anyone.

Travelpro Europe
Spain
Over 1 year using the app
Sufio replied February 4, 2022

Our team prides itself on finding solutions for our users and I am glad we were able to assist you :)

November 8, 2023

This Sufio app is very great with many useful functions, we totally recommend this app if you are looking for an app regarding Invoice operation with Shopify. Their support is also amazing! They try to think what's the best solution for our case and they give us the perfect advices. Thank you so much for your kind help as always.

Yamazaki Home Europe
Germany
Over 1 year using the app
Sufio replied November 24, 2023

Thank you for your lovely words! I'm so glad to hear our team have been helpful to you. Indeed, we do what we can to bring you custom solutions as we understand each store can have its own unique requirements and this is what helps our app to grow :)

Edited May 26, 2020

Since this app does all we expect from it, I won't say too much apart it does a nice job at creating bills in real time when orders are placed. Further than that, the support is amazing. Every problem finds its solution within twelve hours or so, and the agents are nice and helpful, they even take actions without us asking (restoring some data we unwittingly erased for instance). If you ever face an issue, you'll have someone to help you out and that is priceless.

Airton.shop
Monaco
Over 1 year using the app
Sufio replied May 26, 2020

Thank you for this great review! Glad we could help, please get in touch again if you ever need anything else.

May 23, 2020

This app makes my life a lot easier. Automatically makes sure that all my customers get a tax invoice. Recently had some issues, but found that support was very helpful to solve the issue. Highly recommended app!

Jacob Lund Photography Store
Denmark
Over 1 year using the app
Sufio replied May 25, 2020

Hi Jacob, thank you for this lovely review! Don't hesitate to get in touch again if you need a hand with anything else.