Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

Edited December 2, 2020

This app is super easy to set up, and their support team is top notch! I was tasked with moving everything over from one store to another, and out of about 20 apps whose support teams I contacted, Sufio's was the best, hands down! Quickest response times, and got me what I needed right away! Highly recommended!

QULCBD
United States
About 1 year using the app
Sufio replied December 7, 2020

Yaaay! Your super positive review really made our day! We're really happy that you like both our product and the customer services we provide to our users. As your satisfaction is our top priority, you can imagine this encouraging note really made us happy.
Don't hesitate to get in touch with us anytime - we are always here for you. Thank you! :)

March 4, 2018

Best App and awesome and fast Customer Support! Installation was super easy, I can definitely recommend it. I had three issues customizing the invoice and the Customer Support fixed it right away.

Seo1437
Australia
About 1 year using the app
Edited July 28, 2022

We had issues with our invoices going to spam and the developer explained how to fix that issue by adding our domain to the emails sent out to customers. Awesome assistance!

Bay Instruments, LLC
United States
About 1 year using the app
Sufio replied July 28, 2022

Thank you very much for your kind words!

I understand it can be frustrating to have these types of issues and I'm glad to hear our team was able to guide you towards a solution.

Reach out to us anytime again if you need assistance and we'll be glad to help :)

November 4, 2020

Very good app aned very good support. We just need the automatisation of credit note :) Perfect for our three stores

My Jolie candle - FR
France
About 1 year using the app
Sufio replied November 4, 2020

Merci beaucoup pour votre commentaire positif! Cela nous a fait très plaisir! :)

October 1, 2022

We can warmly recommend the app! The support team has helped us several times with individual inquiries and implemented those for us. Always willing to go the extra mile for their customers! Thanks a lot

INNOMETICS GmbH- Naturkosmetik Rohstoffe & Know how
Austria
About 1 year using the app
Sufio replied October 4, 2022

Thank you very much! We're delighted to hear how happy you were with the team and that we were able to help you with your invoicing needs. Indeed, we always try push what we can do for our users as we understand the importance of getting it right and fitting your store's workflow.

August 8, 2018

I highly recommend that app if you are running a small or medium business. The customer service is really efficient and always there for any kind of help. Sufio is a must have!

Fete Imperiale
France
About 1 year using the app
May 4, 2022

Grandiose App & Support. Wann auch immer man individuelle Anpassungen braucht wird sich sofort darum gekümmert. Antwortzeiten bei Problemen sind sehr schnell - ebenso wie die Lösung. Eine Sorge weniger im ECommerce ;)

ALPHA-ENERGY®
Austria
About 1 year using the app
Sufio replied May 19, 2022

Vielen Dank für Ihr Interesse! Unser Support-Team arbeitet hart daran, für unsere Nutzer da zu sein und sicherzustellen, dass wir Ihre Fragen so schnell wie möglich beantworten können. Wir freuen uns, Ihnen Ihre Sorgen zu nehmen :)

December 11, 2020

I used this app, it's very useful and the assistance is very responsive and efficient. Invoices respond to all legal obligations.

CitizenBand
France
About 1 year using the app
Sufio replied December 17, 2020

Thanks a lot for leaving us your kind review! We are happy that you are happy with our services! :)

August 21, 2020

We needed an invoice tool which allows us to have every invoices created seperately but downloaded at once. This app does everything we need and more.
The support is very kind and fast.
All in all 5* thanks.

shop.elithairtransplant
Germany
About 1 year using the app
Sufio replied August 21, 2020

Many thanks for your review! We really appreciate your feedback :)

February 22, 2023

Great app and great support. They helped us integrate a feature with another 3rd party app in record time. A+

Three for One Trading GmbH
Austria
About 1 year using the app
Sufio replied March 1, 2023

Thank you very much for your kind words! Our Tech guru, Djimi, was delighted to assist in setting this up for you! If there's an opportunity to provide some custom workflow or even integration, we'll do our best to make it happen!