Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust invoicing capabilities and user-friendly design. They appreciate its customizable invoice templates, ability to handle complex VAT challenges, and integration of VAT exempt functions. The app's customer support is consistently praised for being responsive and proactive. Merchants also note the clean invoice templates, easy setup, and quick customization implementation. The app is valued for streamlining the invoicing process and saving businesses time.

May 20, 2022

Dankzij Sufio kunnen mijn klanten indien gewenst onmiddellijk een btw-factuur krijgen bij hun bestelling. Dit spaart me veel tijd en haalt weer een drempel weg voor de klant. De customer service heeft me enorm geholpen met alles in dezelfde stijl als mijn webshop te zetten en de automatische vertalingen in orde te brengen, zodat mijn klanten gemakkelijk in hun eigen taal een factuur kunnen aanvragen. Bedankt Sufio!

Frucare
Belgium
About 2 months using the app
Sufio replied May 23, 2022

Hartelijk dank voor uw feedback! We zijn blij om te horen dat onze facturatie service voldoet aan de behoeften van u en uw klanten. Ons team staat altijd klaar om de nodige aanpassingen te maken aan het ontwerp en de talen van onze documenten :)

March 29, 2021

Excellent app and even better support. No matter what problem we had with our store regarding invoices or VAT ID check - Sufio support always helped us. Fast response, super solutions for (almost) every problem and really very friendly support staff. We can highly recommend them!

trenzyme.shop
Germany
About 2 months using the app
Sufio replied April 1, 2021

Many thanks for leaving us your nice review! We appreciate you took your time to share publicly your experience with Sufio! :) Don't hesitate to reach out to us whenever you need us - always happy to help.

July 4, 2017

I was pleased with this app's support from the very first moment!
They agreed to integrate my native language (I sent them translations) and made this up and running within 2 working days!

I am very pleased with the interface since it is easy to navigate. App is highly customizable and the support is awesome!!! :)

Trendychaser
United States
About 1 month using the app
August 12, 2020

With sufio, we can create invoices that meet both our layout and design needs, as well as local legal content requirements. Best support service I have experienced in ages, fast response with the possibility of custom adjustments. Although it seemed a little expensive for the limited number of invoices we need (in the small business we have), it's well worth the time saved and adds to the professional image.

HOST concept
Belgium
About 1 month using the app
Sufio replied September 14, 2020

Thank you for your kind words and that you have chosen Sufio! We're delighted to hear about your positive experience. Should you need any additional help, just let us know :)

June 10, 2018

This app is easy to use and the invoices look really professional. Whenever I have a query, the developers go out of their way to help.

Digit Fingerboarding
Australia
About 1 month using the app
August 30, 2017

Great Tool and an even better Customer Service. I sent them 2 emails and both have been answered within 30 minutes. Thats the service you need to get your business running! Can only recommend!

Schleiftitan
Germany
About 1 month using the app
November 6, 2020

Great app which eliminates the manual work otherwise needed to create and email invoices. We use it on all our stores, highly appreciated and recommended.

Pandora LT
Lithuania
About 1 month using the app
Sufio replied November 6, 2020

Happy to hear we can meet all your needs across your several stores! Thank you so much for taking your time to write your positive review! We are grateful to you! :)

October 8, 2018

So fresh and so clean! Happy to finally have the ability to send our customers professional-looking estimates and invoices directly through our Shopify admin. Awesome customer service to boot!

THREE POTATO FOUR
United States
About 1 month using the app
March 12, 2020

Very helpful and super quick in responding! Top customer support. Thanks for handling our questions and problems with utmost urgency. I look forward to using this app from now on

Aquilo Sports
Switzerland
About 1 month using the app
Sufio replied March 12, 2020

Thanks for this great review Raphaël! Always happy to help, do let us know if you need a hand with anything in future.

June 15, 2021

The team is super responsive and helpful! They help you customize the things you need for your invoices.

Carrie Atelier
Sweden
About 1 month using the app
Sufio replied June 28, 2021

Always happy to help! Our support team really appreciates the kind words and is available if you ever need any other advice in future.