Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

March 18, 2020

Great app and great support! Liam answered to my request very quickly and efficiently: thanks to all the team!

Mon papier toilette Popee
France
12 days using the app
Sufio replied March 18, 2020

Hi Audrey, thank you so much for this terrific review! We really appreciate it.
Always glad to help, don't hesitate to get in touch if you need anything else :)

Edited August 15, 2018

Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks.

Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.

Nura Operations Pty Ltd Eu
Australia
11 months using the app
July 10, 2014

Have found it to be very useful. Saving me a STACK of time. And the team has been very quick to respond when I have questions - great work!

4lunch
Australia
12 days using the app
November 3, 2017

Haven;t started using app yet, but so far customer service has been 10/10 (Jan rules!).

I explained my business problem, they went through the solutions in a professional manner - quick responses too!
Look forward to the app fixing a hole for me.

Retailers Archies Footwear
Australia
12 days using the app
July 23, 2020

Very useful app for those who need basic invoices and payment after order creation through Stripe. Drawbacks include not being able to push payment status and updated invoices back to Shopify, no search function for invoices.

Helpful support team.

Canadian Medical Distributors
Canada
11 months using the app
Sufio replied July 28, 2020

Thank you for your constructive review! We appreciate it greatly. Words like yours help us to grow and do better. :)
In case you need additional help, please, let us know. We're here for you.

June 19, 2020

Amazing customer experience, They help me a lot with ll my doubts. And the app is simply amazing. Thank

Coser Y Cantar Cabanyal
Spain
12 days using the app
Sufio replied June 19, 2020

Muchas gracias for your kind review! :) It was a pleasurable talking to you and we are looking forward to assisting you further to kickstart your career in e-commerce!

October 23, 2020

Super easy, great support and nice designs! I'm happy there's an app available like this. I can definitely recommend!

Bron Jewelry NL
Netherlands
11 days using the app
Sufio replied October 23, 2020

Happy Friday and thank you for your recommendations! We appreciate it! :)

September 8, 2020

100% recommend this app! Easily customizable invoice design, everything works as expected. Also, the customer service could not more helpful. Michal helped me figure out one thing I was not sure about in couple of minutes.

PosterLad
Czechia
10 days using the app
Sufio replied September 30, 2020

It's a real pleasure to have such a fantastic customer like yourself! We are excited to have you onboard and appreciate your kind words of encouragement! Means a lot to us! Thank you for taking your time writing this review and don't hesitate to get in touch with us anytime! :)

June 7, 2022

Djimi me dedicó un buen rato para ayudarme a resolver un problema que me impedía usar la app. Amable, resolutivo, eficaz, un placer! Muchas gracias!

La Despensa de Vila Sen Vento
Spain
10 days using the app
Sufio replied June 8, 2022

¡Muchas gracias por sus amables palabras! Me aseguraré de transmitir a Djimi su palabras de satisfacción. Nuestro equipo se enorgullece de ir un paso más para ayudar a nuestros clientes a eliminar el estrés de la facturación, así que no dude en ponerse en contacto con nosotros si necesita más ayuda en el futuro.

June 12, 2020

i installed this app i had problems. the team helped me very quickly to solve the problem. Keep it up !!!

Sportpfad
Germany
10 days using the app
Sufio replied June 18, 2020

Vielen Dank für Ihr positives Feedback! :) Our Customer Care Team is always here for you, contact us whenever you need our assistance.