Reviews (552)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, intuitive interface, and extensive customization options. Key features include automation that simplifies the invoicing process, professional designs that boost brand image, and detailed VAT management ideal for EU businesses. It also supports multiple languages and currencies, making it suitable for global commerce. Merchants appreciate its seamless Shopify integration and consider it a cost-effective solution for professional invoicing, enhancing operational efficiency and financial compliance.

October 25, 2018

Awesome support, solved my mistake in less than a day. The app do what it's meant to do, and very well!

TheTactigon
Italy
10 days using the app
November 10, 2017

Great app, great customer support. It makes sending invoices a lot easier!

De Correspondent
Netherlands
10 days using the app
June 8, 2019

I used Sufio for almost a year and found the support team very helpful, it was a great invoicing App but the the product lacked simple editing ability after an invoice has been paid like changing the billing address at the customers request, load times were also very slow when dealing with high numbers of invoices and can be a little buggy. I have since switched to Order printer pro and find it much better

Mushroom Catering
Australia
10 months using the app
Sufio replied August 7, 2019

Hi John, thanks for your review. Sorry to hear that you felt Sufio wasn't right for you.

I couldn't find a support ticket from you asking about editing paid invoices, but just to clarify, you certainly can edit them and change the billing address (although not the shipping address... yet) by opening them up in Sufio and clicking Edit > Edit Client.

October 27, 2020

The best app for generating invoices and a very good support service.
Very convenient and easy to set up. Recommend!

Mila Beauty
United Kingdom
9 days using the app
Sufio replied October 27, 2020

The best app for our best customers! Glad to hear you find us convenient, easy and enjoy our support services. Thank you for sharing your positive experience with us! :)

September 7, 2020

Great app, providing us all necessary business invoicing capabilities for our wholesale customers (we are based in Belgium). We had to integrate some development for VAT notifications, and received great help for the customers service (Michael was very responsive and gave only fast & reliable solutions !). Definitely recommend the app for its features & team support.

MAKESENZ
Belgium
9 days using the app
Sufio replied September 14, 2020

Thank you for your excellent review! We're honoured to have users like you :)
If there's anything else we could do for you, or assist, please, let us know; we'd be happy to help you!

August 28, 2018

Best invoice app. Great support team that will help you always!!

Can highly recommend this.

Smartpanse
Denmark
9 days using the app
May 5, 2022

Perfect for invoicing and a great selection of templates. Very responsive and helpful support team.

Polar Ice Ltd.
Ireland
9 days using the app
Sufio replied May 19, 2022

Thank you for your feedback! Our development team are always working to improve our templates and give our users even more control on what to display :)

October 17, 2018

Awesome app! I've tried some invoice apps, but they werent as good as Sufio.
Can recommend this to everyone. :)

Safino
Denmark
9 days using the app
June 1, 2023

Gran servicio . Tuve un problema y me ayudaron a solucionarlo al instante. La APP es muy recomendable.

Bintal Universal
Spain
8 days using the app
Sufio replied June 7, 2023

¡Muchas gracias!

Sufio trabaja duro para proporcionar una integración perfecta para sus necesidades de facturación, por lo que siempre estamos contentos de escuchar cuando los usuarios obtienen lo que necesitan de nosotros :)

November 14, 2023

Très bonne app avec un très bon service support.

La Sélection du Pro
France
7 days using the app
Sufio replied November 24, 2023

Merci beaucoup, nous en sommes ravis ! Tous nos vœux de réussite :)

(Translated by DeepL)