Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate and streamline invoicing, with a user-friendly interface and customizable invoices. It's praised for handling complex VAT issues, making it ideal for EU businesses. The app's integration with platforms like Shopify and Stripe, and its versatility in retail and wholesale invoicing are valued. Features like automatic invoice sending and detailed reporting are also commended. The support team is consistently praised for their quick, effective responses and customization to suit specific business needs.

October 30, 2017

Super helpful app that makes invoicing a breeze!
Most importantly, the customer service is AMAZING. Very helpful and quick to respond to all inquiries.
Definitely recommend for anyone who needs this service.

Wooden Ships
United States
7 days using the app
October 7, 2018

This app is awesome! Easy to use, great designed invoices and really stable. Would recommend everyone i know to use this app.

Femani.no
Denmark
7 days using the app
June 13, 2020

Great app! Also very pleased with the customer service. They really fixed everything on my invoices that I asked.

Actionspot
Netherlands
6 days using the app
Sufio replied June 15, 2020

Thank you! We were very happy to help you! Should you need any further assistance, please do not hesitate to contact us.

June 25, 2020

Very complete app with several interesting features.
Talked to Michal from customer support, he was impeccable, followed us, and helped us solve all our problems and answered to all our questions!
Very satisfied with the trial period, we will certainly continue to use it.

Vini e Distillati Angelo Delea SA
Switzerland
6 days using the app
Sufio replied June 29, 2020

Grazie mille for your review! :) We are happy that you find our app interesting and our customer support team helpful. We appreciate you will continue using us after the free trial and please feel free to contact us anytime. Siamo qui per voi!

June 17, 2020

I tried several apps to make French invoices with all the required fields and I was becoming crazy because discounts and unit prices were never displayed without taxes. Sufio also displays the TVA rate for each line in the invoice.
I contacted the Sufio support and they made some adjustments for me and it looks fantastic now ! Thanks a lot !
I recommend this app

Cafés Charles Danican
France
6 days using the app
Sufio replied June 18, 2020

Thank you so much for this kind review! We are happy we meet your needs and you enjoy the customisation we've done for you! :) Don't hesitate to reach out to our customer services anytime.

February 22, 2022

Excellent app and phenomenal customer service! They were able to provide bespoke code to pull through PO numbers from the notes section of the orders and I've rolled this out over multiple stores. Really great!

Vivo Life Trade USA
United Kingdom
5 days using the app
Sufio replied February 24, 2022

Thank you so much for your feedback! Our team will be delighted to hear that we were able to help you out and that our solutions have been able to assist you with each of your stores!

March 1, 2023

Great experience with their customer service. They've been able to get back to me fairly quick and had answers for me when I needed them. Highly Recommend

QualityDoor
United States
5 days using the app
Sufio replied March 21, 2023

Thank you very much! Our Support team always do their best to respond as soon as possible and get our customers on their way :)

September 14, 2020

Fast and effective ! Also the developers are very responsive and help you for special requests ! perfect ! thanks guys

Plus de 150 modèles de Business Plan à télécharger
Singapore
5 days using the app
Sufio replied September 19, 2020

Thank you for your kind review! We greatly appreciate it :)

April 3, 2023

Fantastic app and the support is swift and for sure goes the extra mile for you! I would recomend these to anyone needing their service!

Plumbear
Sweden
4 days using the app
Sufio replied April 5, 2023

Thank you very much for your kind review! I will be sure to pass this to our Support team :)

March 2, 2021

We used for a while and was a GREAT solution, however, the invoice does not update if the order is changed post marked as pending, which is surprising. The nature of our business means orders can get changed regularly but if your orders do not then I would highly recommend.

Entry Point Distribution
Australia
4 months using the app
Sufio replied March 3, 2021

Thanks a lot for your review! :) We are happy that you used our app.
As you have mentioned, Sufio is not able to automatically reflect changes that were done in your Shopify order after the invoce is created. The only solution, for now, is to set up creating invoices in a way that they are created once the order is paid or fulfilled.
We understand that support for editing orders could provide a more seamless experience for our customers and it is something we would definitely like to add in the future.