Reviews (537)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automated invoicing features, which save time and reduce manual tasks. It supports various customizations including VAT handling for EU B2B transactions and allows for aesthetic adjustments like logo and color changes. Merchants appreciate its reliability and seamless Shopify integration. The support team is frequently praised for their quick responses and adaptability to specific business requirements, making it ideal for handling large transaction volumes in both B2B and B2C sectors.

May 24, 2019

++ Great app for invoicing, mostly customisable for our needs and some of the best customer service going.

- - Purchase Order numbers would be a valuable addition.

Endurance Edge
Australia
12 months using the app
Sufio replied August 7, 2019

Thanks for the great review Tegyn!

Unfortunately, Shopify doesn't allow us to add a new field to the "Create Order" section in the Shopify admin.
However, it is possible to add the PO number manually to the invoice in Sufio, or to capture the PO number in the storefront as we describe here: https://sufio.com/articles/shopify/create-invoices-from-orders/additional-details/po-numbers/

March 9, 2018

Great customer support! Flexible customization and fully serves our accounting needs.

Winner Group
Thailand
13 days using the app
February 23, 2023

Very happy with this app! Beautiful design and very clear and amazing functionalities. Perfect support also from Djimi. 100% recommend Sufio!

House Raccoon
Belgium
13 days using the app
Sufio replied March 1, 2023

Thank you very much! We pride ourselves on design and do our best to give users the tools to match their brand.

Just recently, we released our template editing feature, giving users even more power to customize the look of their invoices :)

April 11, 2020

We were without hope to find a solution to print out all invoices at the end of the month just with a few clicks... No other app is doing that on the market, as far as we know, and we've been searching for some time. Sufio is great, easy to customize, and saved us a lot of time! Instead of printing 50 invoices at a time we just download all of them! Great app and great support! Thanks, Jan

AVVA Nails
Romania
13 days using the app
Sufio replied April 27, 2020

Thank you for this terrific review! We're always glad to help.

January 15, 2021

Super ! et support hyper reactif , repond directement aux questions , au niveau des prix ça vaut le coup pour facture illimités

Delicate Culotte
France
13 days using the app
Sufio replied January 28, 2021

Quel gentil avis! Merci beaucoup, beaucoup! :)

March 30, 2022

Una experiencia inmejorable! 10/10. La aplicación es magnífica y cumple con absolutamente todo lo que queremos. Pero lo MEJOR sin duda ha sido su atención al cliente. Lewis nos ha ayudado en todos con una rapidez y efectividad IMPRESIONANTE. De verdad, vale la pena esta aplicación, sabes que si necesitas algo estarán para ayudarte SIEMPRE. Un gran agradecimiento a Lewis!!!

OcCre
Spain
13 days using the app
Sufio replied March 31, 2022

Muchas gracias por sus amables palabras. Nos complace saber que nuestro equipo de asistencia ha sido capaz de ofrecerle ayudo en una manera rápida y eficaz. Nuestro objetivo es que los clientes sientan que estamos ahí para ellos; dispuestos a ayudar en que podamos. Por eso, estamos muy alegros de que hayas tenido esta experiencia :)

April 26, 2023

Amazing customer service and super easy to set up. I would highly recommend Sufio if you need a tax invoice solution for your customers on Shopify.

Disposable Medical Supplies Australia
Australia
12 days using the app
Sufio replied May 30, 2023

Thank you very much! We believe our app is very user-friendly so it's great to hear that it was easy for you to set it up. We appreciate your recommendation :)

March 18, 2020

Great app and great support! Liam answered to my request very quickly and efficiently: thanks to all the team!

Mon papier toilette Popee
France
12 days using the app
Sufio replied March 18, 2020

Hi Audrey, thank you so much for this terrific review! We really appreciate it.
Always glad to help, don't hesitate to get in touch if you need anything else :)

Edited August 15, 2018

Jan was extremely helpful, except there have been outstanding changes not implemented for awhile - especially for European VAT compliance, eventually we got there but it did take about 4-6 weeks.

Otherwise the invoices look quite good and the system functions well, the only changes i'd like to see is analysis and reporting of the invoices or mass export of this data.

Nura Operations Pty Ltd Eu
Australia
11 months using the app
July 10, 2014

Have found it to be very useful. Saving me a STACK of time. And the team has been very quick to respond when I have questions - great work!

4lunch
Australia
12 days using the app