tawk.to Live Chat , 233 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.
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This is a great app. I was not even told by any staff to please write a review about them. Failure to do this would equate me to an ingrate. Thanks guys. The free service is just all I've wanted, at least, for my level of business.
HIGHLY RECOMMENDED
I like the fact that it is free for me to try. Good product.
Hi Supersweet Candy,
Thank you for choosing tawk.to and for giving us a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Hands down one of the best apps I'm currently using. And it's FREE!
Hi Girly Gear,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you find our app to be the best in the market!
Yes, tawk.to is still Free and will always be!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
We appreciate your feedback and we thank you for the continued support of our product.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Setup was standard and easy.
The tawk.to dashboard from the Shopify App screen is fine, especially with it being so sophisticated.
It gives desktop notifications with an old telephone sound to get your attention,
We previously used an email notification when customers have asked a question in the live chat of the website.
So far everything looks good and working well. I am hoping this App can be a permanent replacement for our Live Chat function that was previously done with a Facebook integration.
Thank you!
Hi Civilstock,
Thank you for supporting tawk.to and for sharing your review in the community!
Our Facebook integrations are already on our future roadmap. We will post updates once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
This app is out of this world amazing. There's no question about which messaging app to choose, go with this one! I would even go so far as to say this app is one of the best I have ever seen, peroid. The ease of use, slick user interface and countless features with amazing customizability makes me baffled that it's free. This is in it's truest form a free permium app, and the little "powered by" link isn't in your face at all, you can even remove it for $9 if you want to.
Stay awesome Tawk.to
Hi Scanvape,
Thank you for choosing tawk.to and for giving us an amazing review!
We appreciate the kind words and we thank you for the continued support of our product.
The Remove Branding add-on allows you to remove tawk.to branding from the widget, tickets, emails, chat transcripts, Chat Page, chat link and Knowledge Base.
To learn more, visit the following links:
1. Setting up the Remove Branding add-on:
https://help.tawk.to/article/setting-up-the-remove-branding-add-on
2. Purchasing the Remove Branding and white label add-on:
https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
The best livechat for shopify! Easy, powerfull and userfriendly . 5/5
Hi Betten Haskins,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you love our product and find it to be the best chat software for Shopify.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
The BEST App in this store, can't believe this is free.
Hi U R B A N Fashion,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app to be the best in the market!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Best Chat App Ever, useful and work great with my store, don't miss it guy's...
and it's free that's so cool.
Hi Darkness Gamer Hub,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that our product works great with your Shopify store and that you find it to be the best chat software in the market.
We appreciate the kind words and we thank you for the continued support.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
I have used this app so many times in the past and I have always liked it. Awesome app and I love all the cute chat box characters and icons.
This app is free! FREE! The capabilities you have on this live chat considering it's FREE is immense. Support is fantastic. You can customise the widget incredibly easily. I wouldn't not recommend this app - there's also a free app for your phone so you can leave the computer and not have to worry about missing your customers.
Hi Scutes,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our product and have recommended our chat software in the community.
tawk.to is the most widely used chat application on the planet with over 5 million users and counting.
Check out why we're free here: https://www.tawk.to/why-free
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!