Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Their live visitor tracker has been invaluable to my store since installing tidio - definitely recommend just for that feature alone!
Thank you so much for the kind words! We appreciate it :)
I love the function, this app helps my business a lot. Thanks for solving my problems. Hope the projects can be transfer and we Shopify partners can manage projects with one account.
Hi, I'm so sorry to see your review. We're doing our best to bring back the instant online support - right now we reply to all emails within an hour on weekdays and up to 24 hours on weekends. Our team is dedicated to help you and reply to all your questions.
Olek - Head of Customer Service team.
I use this app to get my customers to contact me faster and it does, the customer service is responsive too. One of the best apps on my site.
We are proud to be a part of your business! Thank you :)
Service rapide, agréable et efficace.
Application facilement pramétrable, s'incruste facilement dans el template.
Hi there! Thanks so much for taking the time to share your positive experience :) We love it when our customers enjoy using our app. Chris
einfache Einbindung & Handhabung
optimal für unsere Bedürfnisse
Preis/Leistung top
kann man nur empfehlen (Erfahrung nach 1,5 Wochen im Test)
Thank you for the 5 stars and such an informative review! Hopefully, your enjoyment will only grow in the future
Great app and easy to install. For me personal it was good to see an app that did some effort tp provide another language. Well done guys! Keep up the good work.
Kindest regards Gino from Swinkl.eu
It´s just what I was looking for. :) Amazing ¡¡ Good job ¡¡
La recomiendo a todo el que tenga una tienda online y quiera tener un chat online que funcione sin ningún tipo de problemas.
Thank you so much! We are very glad to be a part of your business :)
Awesome! Great customer support as well. I got all the help I needed today. Knowledgeable & Kind. Thank you.
Thank you so much for your kind words and the perfect score! We really appreciate it :)
Tidio is fantastic! It's so easy to use and customize. There are so many ways it can help your shop from live chats to email marketing!
Thank you so much for the kind words! :)
Tidio has very responsive customer service. Made the switch from Tawk.to... was seriously not too thrilled about the initial chat service that our store was using, and Tidio definitely has surpassed expectations, with integrations, fast customer service (that's actually people), and the ChatBots make my life way easier... sure beats programming in responses and triggers to every possible scenario. Lol!
Thank you for the lovely review! Great to have you onboard with us! You can always count on our Customer Support staff to do their best to help with any issue that may come up!