Tidio Live Chat & AI Chatbots , 1,848 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Amazing app and service. Definitely recommend giving them a try, especially they are free too!
Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.
Thank you for your review! :)
It is an app for direct communication with users from the website. Take advantage of it indeed, it is very worth getting it. Its functions in customer service are really good, clear and simple, it has always been said that customer service is essential for a company, that is, it is a priority. "The customer is always right". Well, even if you don't believe it, the truth is that the customer should be well served, so you will increase your interactions with their requests by 100%, the customer does have the right to comment on our product and, in this case, their comments will be well received, this app knows well do its job, so new users should download the app. For this reason, it is very important to listen to the opinions of other experienced users that often help us understand the practicality of the app in all its versions. I hope this feedback can help improve the experience of installing it, this product is important and valuable, you also have the support if the product fails, hopefully more positive ratings and positive comments from users.
Thank you for taking the time to write your review and sharing your insight with other users! We're very pleased you find our app useful, and we'll do our best to keep you satisfied!
Love this app! I have tried a lot of apps and this is by far the best. User friendly. Any questions I had was answered and a link was given. Very impressive!
If you have a problem that persists you can contact the staff who are always active to help you even in the most delicate moments. I recommend Tidio because it's easy to use.
Thank you kindly for the review! It's great to hear you know you can always count on our Customer Support staff to help with any issues you may come across!
Super helpful customer support with detailed explanation. Very attentive to my every questions. Just discovered more feature and will try to implement these features.
Thank you for the kind words! :) It's great that you've been open to discovering additional features, we're sure they'll benefit your business!
Great app. Simple and easy to use. It has many great features for customer service
Excellent App. Congrats Tidio Live Chat
Super well integrated app for live chat! Very happy with the service provided by Tidio. Olek helped me resolve an issue with the plugin and now it is working great!
It meets my requirements quite well! The support is really efficient, helpful and professional. Great app!
Thank you so much for the perfect review! We really appreciate it