Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
Refine
-
By rating
What a Fantastic App! It is now a must have for every store that I create. I highly recommend tidio to increase your CR.
Excellent app. Very helpful and very easy to use . Very very happy with this application. I recommend it
Thanks a lot for the review and for the recommendation! We are very grateful :)
Daniel responded promptly, got me exactly the link & info I needed, and we're on our way!! I was thoroughly impressed!! Thanks Daniel and all for being there and looking after customers! - John D. please Shopify store owner
Hey John! Thank you for leaving the review! We'll let Daniel know he was helpful! Should you need more help in the future, just let us know!
Excelente aplicación, muy útil para mi tienda, sencillo y fácil de implementar. Lo recomiendo mucho para todos aquellos que inician su tienda por su plan free.
Hi there! Thank you very much for your kind review :) We're glad to hear that it's working out well for you. Let us know if you have any questions or ideas!
Amazing app and amazing Support! you can make bots as per your need! Amazing work tidio! we are a startup now, when we raise funds and everything, we are going to rely only on tidio for all our customer satisfaction thing. Shoutout to Olek from the team who was amazing!
Tidio is great! I love this app so much! I have the desktop app and the app on my phone so I can receive chat messages at all times, allowing my customers to always be in contact.
great app! easy to set up and handle. friendly use with live chat quickly answered any your concern. Like it!
Hi there! Thank you for leaving such a lovely review :) It's great to hear that you like our app. Let us know if you need any guidance. Chris
Easy to use and it does help to some sales on the backend with the chat bots. The support team is amazing and responds really fast. If you're looking for chatbot automation, look no further!
We really appreciate your kind words :) And thank you for the 5-star review!
I like the easy set up and the customization you have with this app. It's by far the best I've used. They also have great customer support. Thank you!
Great app! Exactly what I was looking for. Easy to set up and use, and lots of added features and benefits.
Thank you for your review! :)