Reviews (1,940)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.

March 12, 2016

After using a few live chat apps, Tidio is still the best choice out there in the app store. High recommended!

Little Baby Online Store Singapore
Singapore
About 1 month using the app
June 24, 2016

Great app. Keeps it simple and streamlines communication via desktop, aptop, or smart phone. Easy to use and can be leveraged by small and large businesses.

Baby E Store
United States
Over 2 years using the app
February 18, 2018

Great App! Greetings from Austria

Hempcare Cbd
Austria
About 1 month using the app
November 29, 2023

Its good app.

Sevayu Ayurveda Resort
Canada
About 1 month using the app
November 7, 2016

Great App, and great support too!!

Sanosenses
Portugal
About 1 month using the app
February 26, 2020

Great chat features, and fantastic speedy support! Being that it is so vital to offer customers live chat, this app is invaluable.

Bidiellc
United States
About 1 month using the app
TIDIO LLC replied March 10, 2020

Amazing, thank you! :)

April 21, 2020

We like a lot to use Tidio! It helps su a lot to talk with our visitors or customers. Easy to setup and to customize. Their support is high quality and quick response. Highly recommended!

John Paul Rowan
Italy
About 1 month using the app
July 10, 2017

It is good experience using this 3rd party app for my store. Support center is really responsive and supportive. I really recommend people use this app.

Conatural
Pakistan
Over 2 years using the app
October 12, 2023

Best chatbot I have used. For someone who is unemployed, this has helped me a lot.

Elgin Tarot Resolutions
United States
About 1 month using the app
December 16, 2020

very good app easy to understand and it gives a feature that every store needs to increase its conversion rate!

Janus&Co
United Kingdom
About 1 month using the app
TIDIO LLC replied December 16, 2020

Thank you so much for the 5 stars! :)