Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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This is an excellent app which will allow me to interact with my customers in real-time. I'm hopeful that it will increase my sales in the short and long term.
Fast & precise support - These guys are awesome...p.s make a payment gateway lol, need one with this level of support.
Thank you so much for your fantastic review. We do it because we love our users! :)
The app is pretty darn awesome but the customer support to help non techy people like me is second to none. Thanks so much team Tidio!
Great chat app. Easy to use and the modern widget looks great with our UI.
Easy to install, easy to configure, easy for support team to respond to questions. Pre built automations with options to add more as we grow, helped us get started quickly.
Thank you so much for the kind words! :)
Amazing live chat app! Makes the customet engagement on the website look very professional. Like you have a team standing by waiting to answer questions. This is a must have for any retail e commerce businesses.
This app is amazing. Even if you get the free plan it gets the job done and you can download the app on your phone to reply faster to clients. 5 Stars
downloaded it a couple of hours ago. wow. nice layout. easy to use. can get lost with all the bot triggers and actions. have to allocate some time to really dive into it. its free, easy to use and very detailed. 5 stars.
Perfect. Thank you!
I just installed the app and although I didnt have enough time yet to experience the daily operational part of the app, I want to say that the customer service is impeccable. Full guidance through the setup. Chatboxes aren't closed when problem is resolved, just stays open and every question is answered in a timely manner. Thank you Olek from Tidio! Greets Tara
Great live chat app for my website. Nice Android app too.