Tidio Live Chat & AI Chatbots , 1,848 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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This app is amazing! Support is great and honestly just such a lifesaver. App is still being developed so certain settings may still be lacking but overall VERY SATISFIED!
We appreciate the review very much! Thank you for the encouraging words :)
This app is really cool if set up correctly, it can work wonders. Love the support team who respond really fast via Email. Stay blessed :-)
We have been using this app for around a year. It has a lot of functionality and provides a direct channel to communicate with the customers.
https://minimepreloved.com.au/
I tried many app for live chat. I love this one. You can set any situation, quick response and get detailed analyice
Thank you so much!
Tidio requested that I review their plugin. The app barely works so my employee uses it in a browser tab. It works but could be a lot better.
Ah.. so sorry to hear that you have problems with our desktop app. I'm glad there are no problems with the browser version. I will reach out to you via email and try to troubleshoot the app problems. Olek - Tidio.
Amazing app. It is really easy to configure it and offers an excellent free plan. If you want a quality live chat, you need this one in your store.
It's unfortunate the rating is limited to 5 stars. On a scale of 1 to 10, they are definitely a 100. 10x more than what it is. The support team for TIDIO is absolutely groundbreaking. I pressed forth many questions all of which were answered with extreme patience and I was provided the needed guidance to keep things moving. Moreover, the support went above and beyond the call of duty to make sure all my questions were answered with impeccable precision. A shout out to Adam and Patrick for their tremendous support and wonderful courteousness. Truly awesome. !!!
Wow, thank you so much! It warms our hearts to see reviews like yours :)
Good so far, a bit slow from time to time, great IOS app feature.
still way more to learn about it
This is a great app. I even saved a sale on the first day of using the app
I have just set up this app and was surprised at what it can do to support my business. I had one issue which I created when I first started. I contacted support and Rafal was online at once and provided the solution for me.
So far I like what I am testing.