Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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First off,... Awesome awesome support! Not joking here... I never feel like I'm asking too much or like I am bothering the agents. The features you get out of the box are amazing.. I like the integrations.. and I am now slowly discovering what the bot launcher can do for me. Super app if you are looking for a chat option for your site. Recommended!
Amazing review - thank you so much! <3 :)
This chat tool gave me a great experience, and the development team actively answered my questions.Thanks
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!
LG Fitness Equipment loves Tidio! It has done wonders for our conversion rates, and building relationships with customers. - Thanks
Great app. Simple to install and use. Has already secured two orders for me. One of them a huge deal.
I especially like that you can have this on your phone. I won't miss an opportunity to chat with a potential customer and secure their business.
Simple and easy to use. Love it!
works well allows me to communicate with customers....................................................................................................................
Thanks a lot for the review! We are glad that Tidio is working out for you
This is amazing. They have conditional logic where you can essentially automate your own chat bot. This sends a message to all your users and welcomes them/way more complicated features. It also let me put my welcome message in any language. This is the chat bot app for you.
Thank you so much for the 5 stars! We are very glad you enjoy our Multilanguage feature and Tidio overall :)
great app so far! looking to explore it more indepth once we start moving more. looks like it will be great for a growing business.
Happy to hear that! Thank you so much for the review :)
I used Tidio Live Chat for my old website, and tried another apps. Turns out Tidio was the simplest yet the best live chat app!
Prompt service, is willing to help me in all necessary ways. Note 10! Points for improvement, would be self-explanatory video tutorials on each page or tool, to streamline the execution of tasks.
Thank you so much for your great review and valuable feedback! We really appreciate it