Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
Refine
-
By rating
This app is very good. It's too easy for use
Amazing app, easy to set up and very usefull. I'm thinking buy the pro version, but i will wait.....
Thank you for the review!
If you have any questions or we may advise in any way feel free to reach out to us :)
Brilliant app. The customised bots setup really makes the possibilities endless. Has reduced the strain on my support by a huge amount!
La configuración de la app es a prueba de un bebe. Me encanta esta aplicación y que sea gratuita. Un 10!
Thank you so much for the 5 starts review! We appreciate it :)
These guys are nuts - they changed their app Mid-December and eliminated offline messages via email when chat is offline... I missed 109 messages from customers during the holidays when we couldn't handle live chat. We never got any email messages. Who wants to email customers from a limited chat dashboard? Not me...
Simplest installation ever. Installed in seconds as advertised, plus it's free!
It's a really good app, it's help me a lot to understand my customers and the team is really good and efficient !
We appreciate the review! :)
Great experience. So happy I have found a chat solution that works, allows you customise it to great lengths and also supports new businesses by oferring a free app as opposed to milking you away right from the get go as other chat apps do. Installation and configuration was a breeze and got it up and running in minutes!
This is exactly what we were going for! Thank you for the encouraging words :)
Set-up takes just minutes and the possibilities are infinite! I have created my first 4 bots in just an hour!
Thank you so much for the review of Tidio! :)
Great!!!!!! This is just a super chatbot app! It will help me 100% increase sales!!! ))))))))))))))))
We are proud to be a part of your business :)