Tidio Live Chat & AI Chatbots , 1,852 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I had a little problem inserting the code and they helped me very quickly.... It was easy and the service was great.
Hi there! Thank you so much for the kind review :) It's great to know that our support was able to help you with the implementation. Let us know in case you need any further guidance. Chris
I use this to be available to customers when i'm not in our store. App is sturdy and reliable, unlike others. Support at Tido also excellent.
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Thank you so much for the top rating. We're super happy you enjoy our app! :)
Good app, does what it should, installation and operation is hassle free..
Live support available, and you get answers if you have a question.
Good Job Guys!
we just installed the Tidio chat and we are already in love with it.
we will continue to try it and keep other customers updated.
CEO @ Kaaraba
www.kaaraba.com
Great app - Amazed the possibilities it offers - to create your own chat bots. On top of that very helpful customer support - my go to app from now on for all Chats on shopify
Thank you so much for your amazing review! We will keep on improving to provide you with an even better product in the future.
perfekt in der bedienung. tolle eigenschaften die einfach zu verstehen sind. würde dieses programm weiterempfehlen
Great app has all the features needed and great support, Would definitely recommend the app! thank u
Thank you so much for the review! :)
This is garbage. The UI is constantly changing and is becoming annoying to use. We are switching to something real like ZenDesk. Bye.
At the moment we're only using the free version but the features are immense! If our business grows in the future we will definitely purchase the PRO.