Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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Useful app to have on your store.
The service team is great. The app has help me help my customers to answer question about my products and make some sells.
Thank you so much for the great feedback! Reach out to us anytime you need help.
Great service and love their automation tools and ability to connect with messenger! Highly recommended!!
It's a very useful app and helps me to contact my customer and understand whats their question. It has a free live chat option. Thank you Tidio
You are always welcome, we are glad to be a part of your business! :)
This may be the best kept secret of all the shopify eco system. Have tried maybe more than 10 chat solutions so far, but none would hold a candle to this in terms of useability, functionality and effectiveness. Would be happy if it could be a little cheaper but this really is great
Thank you so much for your review! Stories like yours motivate us to continue improving our service. :)
We are using Tidio so that we can reply to any queries that customers may have in real time. That's what we wanted, that's what it does! We're finding that this is really popular and encourages sales by meeting any doubts customers might have. It was really easy to set up and is very flexible to configure so that it complements our website design very attractively. The dashboard interface is very ...
Thank you so much for the thoughtful 5star review! :)
i used this app and it was just perfect, it helped a lot with reaching customers and the design was great and responsive, highly recommended, dont miss it
Thank you so much for your opinion and 5 stars! :)
Really simple and effective chat system. We use the free edition for live chat only and it is perfect for our needs. We have previously tested the auto chat bot system to prompt users to sign up for the mailing list and similar and it's really effective, though too expensive for our small budget sadly. Highly recommended anyway.
Thank you so much for your review and the 5 stars! We are glad that you enjoy our free features
I love Tidio. I'm solo on customer support online, and using their tool allows me to handle customer requests from all my devices no matter where I am. I've set up a number of chatbots (premium feature) to handle FAQ and situations where customers just need a little extra guidance, but it's generally the same set of questions about pickups, wholesale or custom products. When there are a lot of ...
Thank you so much for such a thoughtful review! We really appreciate all the kind words and praises and are happy that you enjoy our features. Just to clarify, the chatbots ...
Works perfectly! Such a great way to interact with customers seamlessly on our Shopify page.
OLPRO
www.olpro.co.uk