Tidio Live Chat & AI Chatbots , 1,851 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I have a very good experience with Tidio live chat and it replies to everything very quickly and fully satisfied
nice
Thank You for Your 5-Star Review!
If there's anything else we can do to enhance your future experiences with us, please don't hesitate to let us know. :)
Wirklich eine Super App und ein Perfektes Kunden Support das einzige was ich noch nicht machen konnte ist es auf deutsch zu stellen aber das ist halb so wichtig.
I'm just starting still haven't sold anything yet.
outstanding customer support
Thank you very much for your kind words! We are thrilled to hear that you had a good experience with us :) We remain at your disposal for any further inquiries!
Random people from Africa sending spam constantly, no filter. Bad experience not recommended application.
Thank you for providing your feedback! We apologize for the inconvenience caused by the spam messages you received. We would like to clarify that the issue you encountered is not a problem with the product itself but rather a result of external factors.
Upon investigating the spam messages, we discovered where are they predominantly originated from, and we have provided you with a solution that would block them while still allowing you to provide assistance to genuine customers as usual.
Furthermore, we noticed that many of the spam messages were inquiries related to promoting your store. It's important to investigate any recent postings you may have made in relevant online communities to prevent further spam traffic on your website.
We appreciate your understanding and patience throughout this process. Please feel free to reach out to our support team if you have any further questions or concerns.
Intervention rapide et efficace. J'apprécie ce live tchat. L'application à l'ai chouette même avec le plan gratuit.
Awesome app! works great for me and has many features that help me with customer support. Will definitely be the 1st app that I recommend for chatting on websites
Tout ce passe bien pour l'instant, le service client répond présent et est performant. A voir dans l'avenir
Thank you very much for the review! We'll keep improving Tidio every single day!
App fantastica, l'unica app adatta e consigliata per comunicare con i clienti in modo semplice e veloce. Supporto tecnico veramente ottimo e veloce a gestire e risolvere qualunque problema. Super consigliato!!
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful. :) We hope that you'll continue using Tidio!