Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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most valuable tool we use at the company! Tidio has saved us significant time in customer communications
Thank you so much for your positive feedback! We are thrilled to hear you enjoy your experience with Tidio!
Molto intuitivo da usare e una bella interfaccia grafica
Thank you for the review! Your positive feedback motivates us to keep up the good work :)
Thank you very much for your help and support Chris and the whole crew. I highly recommend the app to everyone
Thank you so much for your amazing review and for the recommendation! We're really happy to read that you enjoy Tidio and we hope that you'll continue using it! We'll also pass on your message to Chris! :)
Tidio is by far the best LiveChat, Ticketing system we have ever used. We tried Gorgias and it lacked the fundamentals. Tidios support is amazing, their platform is so reliable, we are more than happy!
Thank you so much for sharing this positive review. We are delighted to hear that you had a positive experience with us at Tidio! Our team is committed to providing high-quality customer service :)
Tidio has been a beneficial addition to our store, offering a user-friendly interface, multilingual features, and good customer support. We found its easy integration with our website appealing, and its ability to distribute coupon codes beneficial to our conversion rate.
Although Tidio's customization options are extensive and customer service is responsive, the monthly conversation limit feels constricting. We were also disappointed that some necessary chatbot features require an additional cost. Nonetheless, Tidio is a viable choice for online stores, with room for enhancement.
nice
Thank You for Your 5-Star Review!
If there's anything else we can do to enhance your future experiences with us, please don't hesitate to let us know. :)
Exceptional customer service. Their knowledge and practice in designing and creating a business is top notch. This App is Excellent.
It's a great app to communicate with our customers live, fast and easy. The support system is also great.
Je pense que c'est le meilleur chatbots qui existe
Wow, thank you for the incredible compliment! 🌟 We're truly thrilled to hear that you think our chatbot is the best out there.
Your kind words are a testament to the hard work and dedication of our team.
Great chat features and customer support!
Thank you! It's wonderful to hear that you're enjoying our app, and we greatly appreciate your shoutout to our support team.