Reviews (1,930)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through its user-friendly interface and easy setup. It combines live chat and AI chatbot functionalities to increase website engagement. Features like customizable chat icons and seamless Shopify integration are particularly valued. The support team is noted for being responsive and efficient in resolving issues, further adding to the app's reliability in improving customer service.
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This app is fantastic, we have just started using it, and I love this app, especially the feature where it sends a notification when a new customer visits our store.
Thank you so much for the great review! We are very proud of the features of the Communicator package. Your words are very motivating to us :)
We love this app! If you want to expand your company, this is the way to do it! Very pleased. 100% www.classicbritishspares.com to check it out!
We are happy with this app. It's easier for customers to contact us. We can set chatbots and business hours for the chat and chatbot. Thank you for offering a free plan, that's very helpful for small business.
Thank you for your review. We're proud to support small businesses!
Well thought out app, good features and easy to use, great support! I'd love to see some more advanced settings, like limit a certain chat number per operator, choose how customer language is detected, ...
Thank you so much for your review and for the provided ideas! We are already working on some of them, so there is something to look forward to!
Great app and great customer support team.
Its a very friendly app with excellent customer support. 5 starts! we highly recommend the shopify user to choose this app as a custom servive tool.
Thank you for the recommendation! :)
Great app and excellent support. Thank you :)
really great app, cannot fault it! improves sales as customers can get answers straight away and the ios app is great too. see it live on our personalised and ashes memorial jewellery site www.annalise.co.uk
Thank you so much for your review!
AMAZING! Love it! Couple little hiccups but nothing that Matrin at the Tidio team couldnt knock out in under 5 minutes!
Customer service seems to be their number one priority, i was doing some maintenance on my store and a little chat window popped up "i noticed you gave our app 2 stars, are you having problems with anything? how can i help?" i gave the app 2 stars because i didn't really think about it, i was in a rush to do other things. but after thinking it over again i think this app is one of the best ...