Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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We have used it for a year now highly recommended and updates regularly!!
Easy to use and great support team!
You guys are all great - always there when I need you and super helpful. The Tidio chat app has been really beneficial for our business as our customers always have a lot of questions or can be a little shy and like to stay anonymous. It's also perfect for capturing leads while we sleep with the auto-bot. Really love how user-friendly and intuitive it is and have thoroughly enjoyed creating automations. Thanks a million from www.Siliconelovers.com!
Thank you so much! We're really happy you're with us! Best of luck from our team. :)
Highly recommend to all Shopify-based online store. It's so easy to use and have a very nice and functional dashboard.
Really nice chat format. Worked instantly, no problem. Could not figure out how to log in, but realized I just need to open the app to start the session. Just upgraded to the pro account, to have more features. I am having fun chatting with my customers and seeing who is in my cart.
Great addition to our website and it helps save sales by being able to answer questions our customers have.
I've been testing this app and looks really well done! I like the outlay and smooth flow of it. Definitely recommend it!
Really great customer support when we needed to organize a new project. The agent was patient and kind :)
Hi there! Thank you so much for the kind review :) It's great to here that your inquiry was resolved in a professional manner. Let us know in case you need anything else! Chris
Great cusotmer service 24/7! Well done, Tildo team!
Love the easy to use app & design - works perfect with shopify template.
Our web-shop visitors love the chat option, helps us a lot to communicate with potential & current cusotmers.
www.aliceandwhite.com
Stockholm, Sweden
Just switched to Tidio from Zopim and I am very happy so far, much less glitchy and looks great!