Reviews (1,925)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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great to work with
Echt geweldige app!
Zit nu nog in trial fase en ben echt aan het rondkijken en testen,maar ben zo enthousiast,
Zeer overzichtelijk en veel mogelijkheden voor een gestroomlijnde communicatie op je website,veel extras,ik ga voor premium,echt een aanrader!
Hello there :)
Thank you for the fantastic review! We're thrilled to hear that you're enjoying Tidio!
Going premium is a fantastic choice, and we're confident you'll love the additional benefits it brings.
Thanks again. Your positive feedback means the world to us.
Top App!
Thank you, we appreciate your review!
The support is very bad.
Thank you for bringing this to our attention, and also sorry to hear about the disappointment. Could you give us a little background on the issue you approached us with? The live chat conversation you initiated was about the integration of Tidio with your store. We responded to your email, but unfortunately, we did not get a reply. Please contact us at support@tidio.net, we will make every effort to resolve this issue.
Answering problems fastly and accurately
Bem simples de se configurar e utilizar.
Thanks so much for the review! We're glad to hear you consider Tidio easy to navigate, we promise to keep up the good work :-)
更新之后跟屎一样
Excelente! Várias ferramentas incluindo IA! Recomendo!
Tidio has been a great help in servicing our customers in real time. Very easy to set up and a snap to use. Our customers have clearly been happy having support just a click away!
We have used this app for a few days now and the support has been amazing! Very quick to respond and willing to help with any questions you may have. Highly recommend!
This app is also great when chatting with customers and staying connected to your business.