Reviews (1,926)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

March 27, 2024

best

Graceful Chic Boutique
Saudi Arabia
About 2 months using the app
TIDIO LLC replied April 9, 2024

Your positive feedback means the world to us! Thanks for being part of Tidio.

January 16, 2024

The best application when it comes to live chat.

ELITE FIREWORKS®
United States
2 days using the app
May 13, 2024

So far nice

Hypecamp Tents
South Korea
4 days using the app
TIDIO LLC replied June 4, 2024

Thank you for the review! If there is something we may improve to make your experience even better, please contact us at support@tidio.net, we will do our best to help.

November 24, 2023

Very easy to use

EquiOpulence
United Kingdom
24 days using the app
TIDIO LLC replied November 28, 2023

Thank you for the review, we're glad you are satisfied with Tidio :)

January 23, 2024

cool

Svone
Hong Kong SAR
6 months using the app
January 2, 2024

Very good support!!!

David Ashley
United Kingdom
7 days using the app
November 29, 2023

Its good app.

Sevayu Ayurveda Resort
Canada
About 1 month using the app
December 4, 2023

very helpful!!

G Collections
United Kingdom
7 days using the app
TIDIO LLC replied December 5, 2023

Thank you for your review, we strive to provide the best experience to our customers :)

February 28, 2024

Servicio rápido y resolutivo

THE-ARE
Spain
Over 6 years using the app
January 11, 2024

great to work with

Direct Bargain Warehouse Western Australia ABN 72 062 154 170
Australia
About 23 hours using the app