Reviews (1,925)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.

December 27, 2023

Amazing, Fast and accurate

EZYMARKET
United Kingdom
7 months using the app
December 30, 2023

It's been great and support really helped me.

DoctorSwitz
Bulgaria
11 days using the app
January 12, 2024

Excellent features!

Imaginary Load
India
3 months using the app
April 2, 2024

Very good! I'm satisfied with Lyro, the AI bot :)

TheDogIssue
Austria
3 months using the app
TIDIO LLC replied April 9, 2024

Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.

January 23, 2024

Très bonne application. Je recommande vivement :-)

KIDICHOU
France
Over 1 year using the app
TIDIO LLC replied January 25, 2024

Thank you so much for taking the time to leave such a wonderful review!

February 17, 2024

Es realmente útil, lo tengo conectado también a Facebook e Instagram y funciona bastante bien, me preocupaba un poco que tuviera idioma Inglés como predeterminado ya que mi tienda está completamente en español, pero hasta ahora no he tenido problemas

Valprolli
Chile
5 months using the app
January 18, 2024

amazing for ticket system

SMARTBLU
Austria
22 days using the app
April 23, 2024

very great app

boooro
Pakistan
About 1 month using the app
March 5, 2024

Awesome App. I am satisfied. Thank you for that amazing app.

AL BAQI MART
Pakistan
About 2 months using the app
March 2, 2024

Tidio is the best

Kilopowr
United Kingdom
5 months using the app