Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
Refine
-
By rating
Good App.
Good prompt support!
Outstanding customer support... Very helpful all times through the day and night - Very good app! Bot programming takes a couple of days as a learning curve, but very fun and very easy to learn!
Highly recommended!
Hi! Thank you for your review. We're really happy our app helps you day and night. We're always happy to help with the bots. :)
We are still experimenting with how to best use Tidio, but it is already encouraging sales and makes answering customer questions a snap.
Thank you very much for the review :)
Great chat app. Lots of chatbot and automation functionality. Interface is great and set up was easy. Would highly recommend!
We are proud to be a part of your business. Thank you for the 5 stars!
I use this app to engage visitors when they use our size guide, because we've noticed people abandon carts because they're confused about measuring their dogs correctly. Solved this problem in an instant. Thanks Tidio!
That's amazing! Join our FB Community where we discuss chatbots - this seems like a process our bot could easily handle 24h a day! Thank you for your review. :)
100% recommended .. great app, easy to install/configure and give you a plus in your store without any effort. Thanks
Great app! Works really nicely and love that it has an app for iPhone, making it really easy to always be available to chat! :)
Absolutely love this app. What a great conversion increaser.
Also amazing customer support by Tidio. Thumbs up
Easy to install, easy to use, super customizable, and great customer service! -Protein Milkshake Bar
Great service and love their automation tools and ability to connect with messenger! Highly recommended!!