Reviews (1,909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales conversions through its live chat and AI chatbots. It's praised for its user-friendly interface, easy setup, and robust free plan, making it ideal for startups and small businesses. Merchants appreciate the customization options and seamless multi-channel integration, including email marketing. The app is noted for effective real-time communication and exceptional customer support, with many highlighting the quick and helpful responses from the support team.
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Outstanding customer support... Very helpful all times through the day and night - Very good app! Bot programming takes a couple of days as a learning curve, but very fun and very easy to learn!
Highly recommended!
Hi! Thank you for your review. We're really happy our app helps you day and night. We're always happy to help with the bots. :)
We are still experimenting with how to best use Tidio, but it is already encouraging sales and makes answering customer questions a snap.
Thank you very much for the review :)
Great chat app. Lots of chatbot and automation functionality. Interface is great and set up was easy. Would highly recommend!
We are proud to be a part of your business. Thank you for the 5 stars!
I use this app to engage visitors when they use our size guide, because we've noticed people abandon carts because they're confused about measuring their dogs correctly. Solved this problem in an instant. Thanks Tidio!
That's amazing! Join our FB Community where we discuss chatbots - this seems like a process our bot could easily handle 24h a day! Thank you for your review. :)
100% recommended .. great app, easy to install/configure and give you a plus in your store without any effort. Thanks
Great app! Works really nicely and love that it has an app for iPhone, making it really easy to always be available to chat! :)
Absolutely love this app. What a great conversion increaser.
Also amazing customer support by Tidio. Thumbs up
Easy to install, easy to use, super customizable, and great customer service! -Protein Milkshake Bar
Great service and love their automation tools and ability to connect with messenger! Highly recommended!!
I'm so glad I learnt about the existence of this app! Super user friendly, amazing UI, and customizable to your brand! The live chat support team (especially José) is extremely helpful and responsive so you know your questions will always be answered. Highly recommend this app to anyone looking for a live chat feature :)