Reviews (1,926)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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It works how it should, and the service is great.
Thank you for the great review! We are happy to hear you find our service great, your feedback motivates us!
Beautiful and SUPER responsive!!! TOTALY worth it!
good cutomer service, I contact and they reply to me qucikly which is nice. Hope it brings sales to my website
Thank you so much for your kind review! We always do our best to provide world-class support
This app is very useful. Helped me get what I needed as a beginner. Thank you Tidio, won't have done it without you.
Thank you so much for your kind review! We always try our best to help our customers. Enjoy your Tidio!
Best app so far in both mobile and desktop technology, best support from their support agents, recommended app
Thank you so much for the perfect score :)
I had some issues with app, but Jakub from the support team solved this for me instantly. Type of service you wish to get from the app, once you have problems, their support team has the power to resolve it right away.
Hi there! Thank you so much for your kind review :) It's great to hear that Jakub was able to resolve your issues in a timely manner. We hope that no other issues will occur, but please let us know in case you need any further guidance. Chris
We've been using Messenger chat until now but Tidio was a great find for us. Yes it's a chat tool, but the real power comes from the ability to automate chat messages based on various events and triggers. This is really powerful and of course something you can't do with Messenger. Great app and really useful!
We use this app to give our customers to get live support in case they have any questions about our products. The use case is given and the functionality Tidio offer is fantastic. Highly recommend!
Thanks for the five stars! Glad to hear you enjoy using Tidio!
Very easy to install, great customer service and user friendly interface. Truly a 'one click install'.
SIMPLY AMAZING! Even supports Apple Watch! http://www.MultiSip.com