Reviews (1,909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales conversions through its live chat and AI chatbots. It's praised for its user-friendly interface, easy setup, and robust free plan, making it ideal for startups and small businesses. Merchants appreciate the customization options and seamless multi-channel integration, including email marketing. The app is noted for effective real-time communication and exceptional customer support, with many highlighting the quick and helpful responses from the support team.
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helpful app. If when sending message to the visitors, the page title can flash to notice the visitor there is someone trying to contact, that will be perfect.
Thank you so much for the review and for the 5 stars. We also appreciate your feedback
Great tool for creating leads in your Shopify store. Is easy to configure and do not require special knowledge neither special skills. Love the feeling to the visitors that the webpage is constantly monitored. It gives you a free version to start so the app will pay it self ones you finish the configuration and basic optimization.
This is exactly what we were going for. Making it easy to communicate with the visitors of the websites, is our goal. Thank you for the review :)
Simply AMAZING! Best app on Shopify by far, gives you the best live chat you can get, shots discounts to your clients, and to abanded checkouts!
Thank you so much for the review! :)
We are proud to be a good addition to your business.
Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.
It has great support, easy to use with integration, Customer support solved my problem in minutes !!
Thank you so much for your kind review! We really appreciate the 5 stars and are always ready to help
Very happy with this app so far. Most importantly, the support it excellent, with the live chat function always available, if you have an issue!
Peter
www.riplsports.com
This app has been Just what we needed! Easy to install, Easy to use and customers love it! I've had increased sales with the chat-bots and allows me to have even better customer service, as customers can message me so easily. Also helps our company look more established! Thank you!
This is exactly what we were going for when creating Tidio. Thank you for your kind and motivating words! :)
日本語でやりとりをしても、不具合が出ません！
サポートにも日本語のままやりとりを送ってお返事をいただけます！（返事は英語でしたが…
管理画面が日本語になれば使いやすいので改善を待ってこれからも使用します！
レビューありがとうございます！管理パネルをさらに多くの言語に翻訳したいので、注意すべきことがあります:)
Thank you so much for the review! We want to translate the admin panel to even more languages, so there is something to look out for :)
I'm a returning user. I've tried other apps, but Tidio allows more automation and features. Definitely recommend.
Thanks for the review! We appreciate your loyalty and continued trust in our services and will do our best to develop Tidio and our offer :)
I was having a little difficulty figuring operating this app. I contact Tidio chat support and their response time was extremely quick. Ian was very helpful. Thank you
Sorry to hear you had issues tunning Tidio correctly, but glad to hear our Support Team was able to help you out! Remember that you can always have a look at our help center on https://help.tidio.com/ or reach out to our staff :) Should you have any other issues or questions just let us know.