Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Tidio is definitely the best chat widget tool in shopify app store, at the moment the basic plan is enough for us, we probably will upgrade our plan in the future when we have more staffs. Also many thanks to Chris, he is so kind and helped me solved my problem.
Thank you so much for the top rating, and we're very glad to hear the basic version of our app meets your needs! And Chris is indeed lovely. :)
Love this app! It was exactly what we needed and it helps us communicate more with costumers. There is always someone online to help you with setting everything up too! The chatbots are really helpful as well. In the future it would be cool if the costumer could select what category they have a question about and the chatbot could then assign it to the correct operator. For example we have men's and women's clothing and we just re-assign the operator if one gets a question for the other department. Overall super helpful!
Great app, it is very easy to setup and easy to use !
The mobile app is also great to check the chat while you're not in front of your computer.
Thank you so much for the 5 stars :)
This is such a great app. I am on a free plan because we are also a startup and don't have the kind of fund to upgrade. But, we are already seeing conversions visa this app. Highly recommend it.
Thank you so much for the kind words and the 5 stars review! :)
Great app! Really helped me out with a sale yesterday!
Fabulous application especially monitoring all the enquiries through Android App. Above all installing & further integrating with my Shopify store is like a breeze which distinguish this with similar apps. Application works phenomenally well with my theme (PARALLAX) & I would recommend it to all the shop owners who are looking to maximize traffic on their site hence maximizing sales!
I love the app, because it is helping me to interract with customers and also improve sellings by sending emails from abundant carts!
Thank you so much for the 5stars! :)
Awesome app! Lets you seamlessly chat with customers. It has a great free plan as well that will definitely help connect with customers. :)
Thank you so much for the kind words and the great review :)
Good ! Working very well ---------------------------------------------------------------------------
Thank you for the kind words :)
one of the best apps i ever seen, its really good and very easy to work with it. it will help me to connect with my Costumers!
Thank you so much for the kind words! :)