Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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They have online chat support for the free package. this is great! The support team is very helpful and efficient. -- this is very important for a chat app. they offer online chat & email support. The staffs works great!
Thank you, kudos to you! :)
Good apps better than any other chat apps
Tidio's performance is great. I really enjoy the multiple application across devices to keep me engaging my customers on the go.
I had some hiccups with connection to Tidio from my site, but their support helped me fix the issues immediately. Very helpful
very recommended :), we love the app, its very simple and easy to use...
works well allows me to communicate with customers....................................................................................................................
Thanks a lot for the review! We are glad that Tidio is working out for you
amazing service from Oscar. I've been so dumb today and he was really patient and guided me step by step :) Thanks!
This is amazing. They have conditional logic where you can essentially automate your own chat bot. This sends a message to all your users and welcomes them/way more complicated features. It also let me put my welcome message in any language. This is the chat bot app for you.
Thank you so much for the 5 stars! We are very glad you enjoy our Multilanguage feature and Tidio overall :)
great app so far! looking to explore it more indepth once we start moving more. looks like it will be great for a growing business.
Happy to hear that! Thank you so much for the review :)
Simply AMAZING! Best app on Shopify by far, gives you the best live chat you can get, shots discounts to your clients, and to abanded checkouts!
Thank you so much for the review! :)
We are proud to be a good addition to your business.
Just getting started, but seems like a great app. Modern design, easy to use and flexible. Also, the iPhone app that goes with it seems really good.