Tidio Live Chat & AI Chatbots , 1,849 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Very great app. I love that it does everything, abandoned carts, chat and automations. The have a mobile app and desktop app that makes it very realistic for our small team to be available for chat all whenever required
Been using these for all our websites - reliable and good service.
We can't say enough great things about this app. It is easy to use, especially the app. Highly recommend.
This is THE perfect app for any new company trying to offer one-on-one customer support to their clients without breaking the bank. The app grows with you, free web + phone app service right out of the gate. In love with this app!
Amazing fast help whenever there's a problem on your store, thank you for having a great customer service !
Thank you for the top rating! Reviews like yours is what keeps us going, I'll make sure to pass your feedback on to the rest of the team! :)
Tidio is like the equivalent to that salesperson that first makes contact with you when you walk into a clothing store! Never miss the opportunity to properly greet your potential customers the minute the land on your site and talk to them about your current discounts and promotions.
Thank you, for allowing us to provide you with your "Virtual Salesperson" ;) The greeting and discounts info is just the tip of the iceberg of our chatbots abilities! Have fun and enjoy using Tidio! We are here to help you grow!
So far I like this app. I've been able to connect with the people who are online on my site at any given time. We are new to shopify and the app process, so this is fun. I like what I see so far!
Great app. great tool for conversion. Our company just bought a plan that can initiate email marketing. looking cool
Thank you so much for the 5 stars :)
So happy to have found this app - have been looking for something like this, but wasn't ready to commit to the price of other options. The free version of this has been great for our business so far. No hassle to install, great customer service and support when I have had questions.
There is also an app that can be downloaded for your phone, so you can get notifications that was and respond quickly. Highly recommend Tidio!
We are currently using the app to allow our online shop to become more interactive. We can already see the impact although we are still at the beginning! Tidio has a great support team! They are extremely fast providing you with answers and helpful!
Hi there! Thank you very much for your kind feedback :) We are working hard to provide a tool that positively impacts our user's businesses, and we're glad that it's working out for you. Let us know if you have any questions or ideas!