Tidio Live Chat & AI Chatbots , 1,853 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust functionality, including a live chat feature that enhances real-time customer interaction. The AI chat, dashboard, and email marketing features are intuitive and effective. The chatbot feature is praised for boosting sales and improving customer service efficiency. The app's seamless integration with platforms like Facebook and Instagram, and its multilingual feature, are appreciated by international merchants. Merchants have reported significant sales increases after implementation, and the customer support team is frequently commended for their exceptional service.
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Tidied was so easy to install. And the off-line messaging works unlike olark which I was using before this. The chat pop-up is a little bit bigger than I'd like it and I wish I could control the size of it otherwise it works great!
The chat support is really helpful! And the agent is really nice, especially Daniel!! The app helps my shopify!
Thank you to the team you are doing a great job I really like the app and I would love to wish everyone
We appreciate the review and kind words! :)
Awesome app that works perfectly. Absolutely love it!
This app will play a vital role in customer acquisition and service. The UI has a slight learning curve. Fortunately, Tidio's customer service is top notch. Shout out to Rafal from Poland! Thanks for all the help!
Great app! Works really well for my purpose (giving my customers a better experience). I like that it gives you a lot of options.
This is exactly what we were going for when creating Tidio, thank you for the kind words :)
Awesome functionality. Currently on Nicemodernmenswear.com
My favorite part is downloading the PC "app" and getting a notification every time a new visitor comes to the store!
I'm enjoy to use this app and it's very powerful. Although no one has talked to me yet. I hope it is useful to me and I will upgrade my package if necessary.Thank you.
Thank you so much for the 5 stars! :)
I am having a great experience so far. The bot is saving me time and doing a great job capturing leads and assisting my visitors.
That's awesome! Great job with the bot. And thank you for the review. :)
We've been using Tidio for few months and I have to tell you... This is a "must have app". A lot of cool features and an excellent support team. I had an issue during the upgrade process (my fault) and they were fast to respond and solve my problem.