Reviews (1,909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales conversions through its live chat and AI chatbots. It's praised for its user-friendly interface, easy setup, and robust free plan, making it ideal for startups and small businesses. Merchants appreciate the customization options and seamless multi-channel integration, including email marketing. The app is noted for effective real-time communication and exceptional customer support, with many highlighting the quick and helpful responses from the support team.
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TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!
Thank you so much for the kind words and 5stars :)
This is a great app that provides a bunch of features for our store, we are very happy with it. Thanks!
Thank you for the 5 stars :)
5 Stars! This app is Great and its working so well! Highly recommend this app!
Check it out in action here!
https://silverlots.com
This app is super. Great functionality, its so handy to have the app on my phone so i can always get back to customers right away - and the web version is super detailed. The support team are amazing too! The one thing I would really love is to be able to personalize the chat bubble - but this is not a huge issue and I would 100% recommend this app to anyone
Thank you!
Extremly good looking chat, nice support - I am very happy with this and has already seen an increase in customers contacting me!
Great chat features and customer support!
Thank you! It's wonderful to hear that you're enjoying our app, and we greatly appreciate your shoutout to our support team.
totally necessary..ran without bots for 15 days and our sales tanked..bots are more important than operators.GO GO SKYNET!!
Thank you for the perfect rating!
Very satisfied with the app. Works super well, customizable and impeccable customer service. I love it!
Hi there! Thank you so much for your positive feedback:) We are happy to know that you are enjoying the experience with Tidio so far.
I have just started using this App and so far quite happy with it. The customer service is quite good and friendly. It's a great addition to our online store to engage visitors and can be customised to match the look of our store.
Thank you so much for the 5stars and the kind words :)
Great App to get in touch with your customers professionally and the support is very comprehensive and fast to find the right solution!