Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless tracking, and real-time order updates. They appreciate the customizable tracking page, especially for mobile users, and the estimated delivery time feature. The app's customer service is praised, particularly representatives Ashley and Richie. Merchants find the app affordable, reliable, and easy to set up, with some finding value in the free plan.

May 9, 2023

Great App, package tracking is a great value for a store, and the app does it perfectly.
Ashley was very help full for support.

Les Bijoux de Pauline
France
7 months using the app
TrackingMore replied May 9, 2023

Hello there!

Thank you so much for your great support. That is a great motivation for us to provide better apps and services for customers like you ❤️🙆‍♀️

If you need help with anything else, please feel free to contact us on the Live Chat anytime.

Wish you a prosperous business!

Best Regards,
Chris | TrackingMore

January 21, 2024

Great so far

COCOS JEWEL
Germany
1 minute using the app
TrackingMore replied January 24, 2024

We are grateful for your fantastic 5-star rating.

We are ecstatic that you thought our service was satisfactory, and we sincerely value your encouragement.

If there is something specific that you liked, or if you have any comments, please contact us.

Kindly regards.
TrackingMore team

April 10, 2024

Très utile pour un suivi fiable et faire des stats/KPI réguliers.

Pattes Alpines
Switzerland
23 minutes using the app
TrackingMore replied April 11, 2024

ous apprécions votre compliment !

Nous sommes ravis que vous ayez trouvé notre service satisfaisant, nous apprécions vraiment votre soutien.

Votre évaluation nous incite à continuer de viser la grandeur en nous rappelant utilement pourquoi nous aimons ce que nous faisons.

Cordialement.
Suivi d'équipeplus

June 19, 2023

Nice app. Some little problems but it's ok thanks to the support super available in live chat. I recommend trackingmore.

Miss Burkini
France
7 days using the app
TrackingMore replied June 20, 2023

Thank you for taking the time to leave us a review.

We're glad to hear that you found our tracking app helpful and our support team was able to assist you through live chat and resolve any issues you had. But we're sorry to hear about the little problems you experienced.

We always strive to provide the best possible experience for our customers, and we appreciate your recommendation. If there's anything else we can do to improve your experience, please don't hesitate to reach out.

Best regards,
The TrackingMore Team

November 11, 2023

good

papanoela
United Kingdom
About 2 months using the app
TrackingMore replied November 13, 2023

I appreciate your compliment! We are overjoyed that you found our service to be satisfactory ,we truly appreciate your support. Your evaluation inspires us to keep aiming for greatness by serving as a helpful reminder of why we love what we do.

Warm regards.

Team Trackingmore

December 17, 2023

Je commence avec cette application, pour le moment c'est facile a utiliser

CDINSKY
United States
5 minutes using the app
TrackingMore replied December 18, 2023

Nous apprécions votre merveilleuse évaluation 5 étoiles. Nous sommes ravis que vous ayez trouvé notre service bon et nous apprécions vraiment votre soutien. N'hésitez pas à nous contacter si vous appréciez quelque chose en particulier ou si vous avez des commentaires.

Sincères salutations.
TrackingMore Team

September 5, 2023

Serious privacy issues! I tried using this app and uninstalled it in hours due to app security. In customer support chat I have seen all chats and info from different shops. I had access to other stores and their order info (including customers info) prior integration. I have never been so shocked - DO NOT INSTALL.

Lula Bridal
New Zealand
2 days using the app
TrackingMore replied September 7, 2023

We're genuinely sorry to hear about your negative experience with our app, and we appreciate your feedback. We understand how important it is for our users to have a seamless experience, and we apologize for falling short of your expectations.

Our team is dedicated to improving the app and addressing any issues promptly. Your input will help us identify and fix the problem you faced.

Sincerly,

The Trackingmore team

March 27, 2024

top

Easynnova
Belgium
13 minutes using the app
TrackingMore replied March 28, 2024

Thank you for your 5-star rating!

We sincerely appreciate your support and are thrilled that you had a great experience with our service.

If there's anything specific you loved or any feedback you'd like to share, please feel free to reach out.

Best regards,
Trackingmore Team

July 1, 2023

L'application est relativement compliquée à prendre en main. Cependant, le SAV est très réactif et compétent. Merci !

Bijoux Chrétiens
France
8 months using the app
TrackingMore replied July 3, 2023

Merci pour votre retour sur notre application TrackingMore.

Nous vous serions très reconnaissants si vous pouviez nous faire part des fonctions compliquées et de la manière dont vous aimeriez qu'elles soient simplifiées. Nous sommes impatients d'enquêter et d'offrir une solution qui dépassera vos attentes.

N'hésitez pas à nous contacter si vous avez d'autres questions ou préoccupations.

Merci d'avoir choisi TrackingMore.

Cordialement,
L'équipe TrackingMore.

September 30, 2023

Great experience

Bundle Of Joy
United States
4 months using the app
TrackingMore replied October 2, 2023

Thank you for your kind words! We're delighted to hear about your positive experience .

If there's anything else we can do to support you, please don't hesitate to reach out.

Best regards,

Trackingmore Team