Reviews (189)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable order tracking and automated notifications, noting it significantly enhances customer satisfaction and reduces support inquiries. They praise its easy installation, seamless Shopify integration, and responsive design that matches store branding. The app's ability to allow customers to self-track orders is particularly valued, as it effectively reduces the volume of customer emails. Additionally, the customer support is frequently highlighted as responsive and helpful.

February 28, 2018

Great app! Works well and support is solid, they are very helpful.

Survivor Man
Australia
5 months using the app
Edited March 3, 2019

Bonne application, s'intègre bien au site, prenez le temps de bien configurer les prestataires postaux.

Boutique Imperia
Switzerland
4 months using the app
October 13, 2015

I would highly recommend this app. I tried and struggled with another tracking app. and eventually gave up and then installed Trackr. It is a brilliant app. that works fantastically. The backup service is brilliant and all my questions and inquiries where answered quickly and efficiently. I am very happy. Thank you.

Paramedic Shop
South Africa
4 months using the app
June 23, 2020

Era justo lo que estaba buscando, esta app mantiene a los clientes al tanto de como va avanzando el estatus de su pedido. Soporte técnico también han respondido a tiempo ayudando en lo que he necesitado.

PallFamis
Spain
4 months using the app
January 25, 2016

Just installed Trackr and so far, it looks great! Very clean UI and support (Tomas) is extremely helpful.

Create My Scene
United States
4 months using the app
Edited April 26, 2019

Very good app. Easy to use and manage your tracking. You can hide the carriers. Plus, you can translate in any language. Perfect support team. I recommend.

Comme un Artiste
France
4 months using the app
May 5, 2020

use this on a few of my stores. Tried all tracking solutions on Shopify and i can tell this one has the best support when codes does not track well, etc. I think this is the best option there is at the moment.

mystore121213
Lithuania
4 months using the app
October 24, 2019

cette application ma beaucoup aider et facile a utiliser merci au concepteur !
pas vraiment déçu ! bravo

Prolashes
France
4 months using the app
June 20, 2020

Great App!! I had some problems regarding my courier that it wasn't inside the Trackr list and thanks to Justas now everything's solved. Thanks. Suggested App!!

Davero.it
Spain
4 months using the app
December 8, 2019

Great app !! Easy to install and set up. The customer support is just incredible, they are really quick answer and even quicker to help you with any issue you might have.
That's a 5 stars from me !

My Kurly Extension
France
4 months using the app