Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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I have tried several different tracking apps and came back to this. They helped with the install and I love the tracking page on my site. That's what I was looking for.
www.33supply.net
THIS COMPANY DIDN'T HONOR LEGACY PLAN FOR FOUNDER SUCH SHAMEFULL PRATICE! Stay away, they billing model charge you per month + per order. So you will have tons of usages fees on your monthly statement.
We have always honored any legacy billing for all merchants.
For our current plans which offer more flexibility, there is a per order charge. Shopify billing practices are to process usage charges every 24 hours and individually list charges on the invoice. Your monthly Shopify invoice will include one total usage charge and a subscription fee.
If you have any additional questions please don't hesitate to reach back out to our support team.
-Annette (Director of Customer Success)
muito bom, feliz com tudo isso, muito obrigada.
So far my experience with Tracktor has been amazing. They were really attentive to messages via chat, which is a huge help for me because I hate waiting more than 8 hours for app developers to get back to me. I think I will be with them for a long long time :)
I feel happy when know the app! Very useful for all customers! Thank you for your app! Keep going and create more apps!
App works beautifully and the team is very quick and responsive! We needed something tweaked for our specific platform and they had it done within 3 days after we downloaded.
Great app, great support. I'd like to give it 5 stars. Better it comes with a free plan when your store does not have lots of orders. Thanks
Tracktor truly is an awesome App.. The customer service spot on and has helped me quickly with anything... You need to install this app if you haven't already. No issues and a great easy app for every store owner. debstilbud.dk
Mitten in der Nacht steckte ich bei der Konfiguration der Tracktor-App fest. Innerhalb weniger Minuten konnte mir ein freundlicher Chat-Mitarbeiter helfen, mein Problem zu lösen - sehr zufrieden!
I had a great experience with this App. Supporting team were good and helpful. They helped finish the setup within no time. I highly appreciate the performance they did.