Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

June 22, 2018

Excellent and fast service! I recommend it for everyone!

Malia World
Costa Rica
About 1 month using the app
May 31, 2018

love it, this app is so easy to use and have made the development of my store so much better.

Jmc Fashion Vault
United States
About 1 month using the app
November 23, 2017

Great app! It makes tracking for customers so easy! And support is excellent. Can only recommend.

Art Clothing Zone
Slovakia
About 1 month using the app
August 18, 2017

Awesome app for tracking shipments, recommend it.

Gearland
Canada
About 1 month using the app
Edited September 21, 2020

Awesome experience, the app is great, Mandy and the team even improved a courier integration right away when we noticed a deficiency in one of the courier integrations.

RoseSkinCo
Canada
About 1 month using the app
March 9, 2020

Easy & Simple ! Just discovered Tracktor & love it. All is already configured, so you just have to work & sell your products !

Allmobilecon
Spain
About 1 month using the app
May 5, 2020

app davvero utile e funzionale rispetto alla concorrenza.consiglio vivamente a tutti.grazie ancora i miei clienti si sentono piu sicuri ora

Ultrasuono Dimagrante
Italy
About 1 month using the app
February 10, 2020

This app is amazing! It gives your store the look and feels of a big box store. It allows customers to track their orders and allows you to add a track order menu to your theme. The customer service is excellent - thank you, Matt, for all of your help! We will continue to use the free version and will definitely upgrade to the premium version when our orders increase! Loyal fan of Tracktor!

Hijabs&More
Canada
About 1 month using the app
April 30, 2019

Great Customer Service!!!! They responded quickly on live chat and everything worked out great. Thank!!

Direct Puppy
United States
30 days using the app
March 3, 2018

Super APP , sowas habe ich gesucht und hier gefunden !

Luxuskettchen
Germany
30 days using the app