Tracktor Order Tracking

Tracktor Order Tracking

Built for Shopify

Reviews (738)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries by providing real-time, customizable order tracking directly on their websites. It features a user-friendly interface and seamless Shopify integration, enhancing site functionality and customer service management. The support team is noted for its responsiveness and effectiveness, often making direct adjustments to resolve issues quickly. Merchants recommend this app for its comprehensive features and reliable performance, which significantly improve order tracking and customer satisfaction.

December 12, 2019

The assistance was excellent. The helped me with all my concerns and even took control to resolve the issue

Anthelem
United Kingdom
25 days using the app
June 10, 2021

Support is great. Outstanding app. If you have any questions just reach out and they are quick to help and solve your problem.

Avocrafts
United States
25 days using the app
January 14, 2019

The App works perfectly, great customer service and empathy. I would recommend this app over and over again. Thank You Tracktor.

Mizzckfashion
Nigeria
25 days using the app
June 29, 2020

The app works perfectly fine, and as all of the other apps from ShopPad, the customer service is perfect! Can not recommend enough.

Optioutlet
Mexico
24 days using the app
Edited March 28, 2019

Customer service is very quick to help you. This app works exactly as it says. It is also very easy to set up.

3xtramil3-Products
United States
23 days using the app
May 22, 2017

One word GREAT + Amazing customer service. Why 4 stars and not 5 then? Because at that price there are some features that are missing like:
1. Ability to send emails for custom statuses
2. Ability to see the Tracktor Order Status from "Orders" and mass update Order Status

This would make it a 5-star app

Some competitors have these features for a lower price (albeit not developed perfectly) and the difference in price is well justified given the customer service received.

Abs Moto Fairings
United States
Over 1 year using the app
February 3, 2021

Only work for 2 orders out of many. We are using GDex, Poslaju in Malaysia. Wasted lots of our time. Spent 2 - 3 weeks going back and forth and it still doesn't work.

Take It Global Sdn Bhd
Malaysia
Over 1 year using the app
May 27, 2018

This app integrated my Oberlo Shipping orders into its tracking, and made everything MUCH easier for my customers. GREAT APP!!

Kanjuman
Nigeria
22 days using the app
Edited July 16, 2019

Perfect support !

Fast and accurate !

Best support i ve seen around in the Web

Thank you again !

:)

ON
France
22 days using the app
October 23, 2020

really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store

brosblade
United Kingdom
21 days using the app