Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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Great support from Daniel. Also the app has a lot of great features which allows those without coding experience get things done.
SUPER easy to install and tracking page has a very clean aesthetic. Go w/ the professional level to customize your tracking page and add your logo. Definitely gives your site a professional look.
Customer service is extremely prompt. Only using the trial as of now, but couldn't be happier so far and will most likely continue with Tracktor moving forward.
good.............................................................
Easy to use and extremely customer friendly, highly recommend using this App!
I was using another app but sometimes the tracking information would be in another language or no update available for periods of time. So far I love this app and it's easy for customers and myself. The customer support has been awesome as well. Thank you so very much!!!
Nice app, but extremely frustrating customer support and upgrade experience. CS will tell you that all data during free trial would be wiped out, no proactive suggestion or advice till we chase, they just ask you to say goodbye forever to your all-gone data.
Do not really know if we should continue with this app even though we have already paid for the upgrade. No one is getting back to me and explain clearly where my data has gone. We are having some trust issue with the app.
New to Shopify and Tracktor, reached out to customer support and they helped solve my problem in minutes, most courteous and understanding!
Speedy service and very professional.
AWESOME App!
The only thing that is missing is some analytics and data.... you can't even tell how many people tracked their orders using the app...
A really great App with awesome customer support. Really helpful and caring about their customers. This is a must-have for everyone who wants their customers to track orders on your Shopify website.