Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store
Very useful app. Everything works fine and I the support helps me very good! It is definitely 5 stars!
Great app, good customer service. Super easy to setup and super professional execution in terms of how it works/integrates with my website
I just got the app installed waiting to test drive it with online orders.Thanks to help desk set up .
I used this app to track the my orders. You should install them.
Now folllow them and then they will follow you.
SUPER easy to install and tracking page has a very clean aesthetic. Go w/ the professional level to customize your tracking page and add your logo. Definitely gives your site a professional look.
Customer service is extremely prompt. Only using the trial as of now, but couldn't be happier so far and will most likely continue with Tracktor moving forward.
good.............................................................
Easy to use and extremely customer friendly, highly recommend using this App!
I was using another app but sometimes the tracking information would be in another language or no update available for periods of time. So far I love this app and it's easy for customers and myself. The customer support has been awesome as well. Thank you so very much!!!
Nice app, but extremely frustrating customer support and upgrade experience. CS will tell you that all data during free trial would be wiped out, no proactive suggestion or advice till we chase, they just ask you to say goodbye forever to your all-gone data.
Do not really know if we should continue with this app even though we have already paid for the upgrade. No one is getting back to me and explain clearly where my data has gone. We are having some trust issue with the app.