Tracktor Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (742)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.
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One word GREAT + Amazing customer service. Why 4 stars and not 5 then? Because at that price there are some features that are missing like:
1. Ability to send emails for custom statuses
2. Ability to see the Tracktor Order Status from "Orders" and mass update Order Status
This would make it a 5-star app
Some competitors have these features for a lower price (albeit not developed perfectly) and the difference in price is well justified given the customer service received.
Only work for 2 orders out of many. We are using GDex, Poslaju in Malaysia. Wasted lots of our time. Spent 2 - 3 weeks going back and forth and it still doesn't work.
This app integrated my Oberlo Shipping orders into its tracking, and made everything MUCH easier for my customers. GREAT APP!!
Perfect support !
Fast and accurate !
Best support i ve seen around in the Web
Thank you again !
:)
really good app and good costumer service the reply with in 5min and also you can track your order easly so i highly recommande this application for your store
Very useful app. Everything works fine and I the support helps me very good! It is definitely 5 stars!
Great app, good customer service. Super easy to setup and super professional execution in terms of how it works/integrates with my website
I just got the app installed waiting to test drive it with online orders.Thanks to help desk set up .
I used this app to track the my orders. You should install them.
Now folllow them and then they will follow you.
I am very pleased with the help from the team, constant e-mail contact, and quick responses, I couldn't have coped with it on my own. Thank you again and I recommend the applications!