Tracktor Order Tracking , 738 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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Great support of the app, I was having alignment issues with the tracking page and Noah was able to go into my site and fix it for me quickly. Screenshots of the product looks awesome, just waiting for my first sale to check out the functionality.
Simply Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I really appreciate Matt and all the support he gave me. I reached out to him for help with setting up and he quickly responded and got me on track. Thank you so much! You are the best
As usual the team at ShopPad more than delivers a very useful and easy to install app. We will be adding more ShopPad apps to our online store! Thanks!!
Simple and easy to set up and it looks great functionally so far.
Really helpful app, and helpful customer service!
Good tracking interface. Very good also that it allows custom order statuses. Nice to have a free plan that gives 10 orders per month, but it would have been nice to have more.
The downside to the app is that even the Starter plan does not give email notifications. I opine that for that amount, it should. One shouldn't have to go to the Professional tier to have notifications. But then, I still would have upgraded to Professional if only the notifications would also be sent out for my custom statuses.
I really wanted to continue with this app, but after communicating with the developers, who were very responsive by the way, it doesn't appear my desired features would be coming anytime soon.
Wonderful app and a masterpiece of support!
Great app! Very responsive support team! I had some minor issues with the rendering of the tracking page and they got resolved in a very fast manner.
Really great support and app, works really well for tracking orders! Staff responed fast and set up app for free!