Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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This app has resolved all tracking issues of my store. It has helped my customer a great deal. Customer satisfaction has increased.
Good display ... and easy setup ... also important have option to translate message as shopify is also present in no english speaker countrieis
I sent an email and they are slow with their support. It's been 3 days and I've received no response back about an issue with tracking translation. I would not recommend downloading this app if you are aware that the developer/author of this app will not help you.
Awesome app so far. Matt was quick and professional with the installation. He added some nice touches to blend the tracking page in with the theme/branding and .ade the experience almost too easy.
Thanks!
Happy so far with service from support team. With extra attention given to help me solve my issues. They were fast in replying to my questions which is always very soothing. Mandy was particularly helpful for me in assisting and tweaking the documents to my liking.
Now i need to see how it performs long term, and if the cost is worth it compared to other cheaper apps on the market. Hopefully it ...
Great work Team
Really simplifies the end user experience in a good way.
Easy to integrate into your website, Looks nice and professional. On top of all that its FREE!
We recently downloaded the Tracktor app in our Shopify store. While there is a little bit of a learning curve, the support team has been incredibly helpful and responsive. They have made this a wonderful experience and we are so excited to offer this tracking tool to our customers! Highly recommend!
The team where really helpful and efficient in assisting to configure the tracktor layout to match the rest of my store. Highly recommended.
Update 1: The team were extremely helpful and able to quickly provide support with a further css query.
So far so good, even the tracker page looks good