Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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App works beautifully and the team is very quick and responsive! We needed something tweaked for our specific platform and they had it done within 3 days after we downloaded.
Great app, great support. I'd like to give it 5 stars. Better it comes with a free plan when your store does not have lots of orders. Thanks
Tons of hidden extra fees. Claimed to be $6/month ended up charging me extra $5+ PER DAY!
Absolute scam far better options out there
I had a great experience with this App. Supporting team were good and helpful. They helped finish the setup within no time. I highly appreciate the performance they did.
The support team are super responsive and the app itself looks brilliant. Very professional and informative. Glad I installed this app!
Great App!
Works well.
Thank you.
No other app other than Tracktor is useful when it comes to letting your customer track their package. It adds another layer of trust factor between you and your shopper. Personally, I was having some difficulties installing the app myself and reached out to customer service. They were delighted to help me without my intervene and this is what I call a good customer service. Definitely, recommend!!!
Excellent and fast service! I recommend it for everyone!
love it, this app is so easy to use and have made the development of my store so much better.
Great app! It makes tracking for customers so easy! And support is excellent. Can only recommend.