Tracktor Order Tracking

Tracktor Order Tracking

Reviews (742)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer inquiries about order statuses, noting that it significantly cuts down on common questions like "Where is my order?" The self-service feature provides detailed tracking information, improving the shopping experience. It offers customizable order statuses and real-time updates, integrates smoothly with fulfillment emails, and supports various carriers and platforms. Merchants praise the app's reliability, easy setup, professional interface, and the effective support team for quick issue resolution.

June 24, 2015

Great app, quick install and fantastic customer support. Customers started to use the app straight away. 5 Stars+

London Lingerie Store
United Kingdom
5 days using the app
August 24, 2018

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Lcj6
Australia
4 months using the app
March 17, 2017

Great app and customer service!

Dendishop
Philippines
5 days using the app
May 13, 2020

The tracking fields and email address fields move to the left side of the page - debut theme. Please help

Danes
Canada
5 months using the app
Edited January 21, 2020

Great app worth every penny definitely recommend this app to anyone’s e thinking of downloading amazing

Trending warehouse
United Kingdom
5 days using the app
September 3, 2017

Very quick to respond, answer questions, troubleshoot and make changes as needed.

Cardinal Of Canada
Canada
5 days using the app
July 15, 2018

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Shopilyoo
Algeria
4 days using the app
June 13, 2019

Having one of their staff install the code for a first time owner who has no experience with that field was very helpful

One Stop Java Shop
United States
4 months using the app
Edited June 10, 2019

Terrible! Didn't need this app for the month of June so I uninstalled it right after I got billed for the new month and requested a refund for $100. They have denied my refund so I will be taking my 3 other stores to another developers app. Don't work with these guys they will just take your money and screw you.

Amor Bear
United States
4 months using the app
ShopPad Inc. replied August 13, 2019

Rafi,

We reached out via email but it seems there was miscommunication as we worked with the Shopify billing team concerning your account and your requested refund. Your refund was processed shortly after posting this review, which you can confirm on your Shopify invoice.

If there are any other questions that we can help address please do not hesitate to email us at contact@theshoppad.com

July 24, 2018

this is a really great application.

Yonextt
Türkiye
4 days using the app