Tracktor Order Tracking , 737 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.
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Having one of their staff install the code for a first time owner who has no experience with that field was very helpful
Terrible! Didn't need this app for the month of June so I uninstalled it right after I got billed for the new month and requested a refund for $100. They have denied my refund so I will be taking my 3 other stores to another developers app. Don't work with these guys they will just take your money and screw you.
Rafi,
We reached out via email but it seems there was miscommunication as we worked with the Shopify billing team concerning your account and your requested refund. Your refund was processed shortly after posting this review, which you can confirm on your Shopify invoice.
If there are any other questions that we can help address please do not hesitate to email us at contact@theshoppad.com
this is a really great application.
Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.
Works perfectly and I am able to keep track of all my shippings.
Especially now that I had a carrier that was not comprised in the ordinary ones of Shopify
Works better than other tracking apps I've tried before. Only issue is they need to automate importing and recognizing tracking numbers for a larger number of carriers.
https://breathtakable.com/
The team helped me with the setup, everything looks neat and good, although there was not a pleasant aftertaste in my soul, I gave the guys another chance, I hope everything will be ok with future orders, thank you!
There's better apps. Needs room for improvement
It's a really beautiful app. I had some problems with the integration and I had to wait a month for support, but now it's working and I hope don't have troubles again.