Reviews (743)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.

Edited November 4, 2018

Not worth it
you get so many look ups and have to pay for them so if 1 customer checks there tracking say 10 times that 10 look ups that count towards your total.
Its not per customer it the amount of times they use it.
Items showing coming from China when posted in Australia like really

Naughty By Nature Adult Store
Australia
5 months using the app
July 31, 2018

Easy to install. it's working!
Thanks.
better than "that other app i tried"

12teststore12
United States
5 days using the app
June 24, 2015

Great app, quick install and fantastic customer support. Customers started to use the app straight away. 5 Stars+

London Lingerie Store
United Kingdom
5 days using the app
August 24, 2018

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Lcj6
Australia
4 months using the app
March 17, 2017

Great app and customer service!

Dendishop
Philippines
5 days using the app
May 13, 2020

The tracking fields and email address fields move to the left side of the page - debut theme. Please help

Danes
Canada
5 months using the app
Edited January 21, 2020

Great app worth every penny definitely recommend this app to anyone’s e thinking of downloading amazing

Trending warehouse
United Kingdom
5 days using the app
September 3, 2017

Very quick to respond, answer questions, troubleshoot and make changes as needed.

Cardinal Of Canada
Canada
5 days using the app
July 15, 2018

waaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaw

Shopilyoo
Algeria
4 days using the app
June 13, 2019

Having one of their staff install the code for a first time owner who has no experience with that field was very helpful

One Stop Java Shop
United States
4 months using the app