Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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Terrible! Didn't need this app for the month of June so I uninstalled it right after I got billed for the new month and requested a refund for $100. They have denied my refund so I will be taking my 3 other stores to another developers app. Don't work with these guys they will just take your money and screw you.
Rafi,
We reached out via email but it seems there was miscommunication as we worked with the Shopify billing team concerning your account and your requested refund. Your ...
this is a really great application.
Works perfectly and I am able to keep track of all my shippings.
Especially now that I had a carrier that was not comprised in the ordinary ones of Shopify
Works better than other tracking apps I've tried before. Only issue is they need to automate importing and recognizing tracking numbers for a larger number of carriers.
https://breathtakable.com/
The team helped me with the setup, everything looks neat and good, although there was not a pleasant aftertaste in my soul, I gave the guys another chance, I hope everything will be ok with future orders, thank you!
There's better apps. Needs room for improvement
It's a really beautiful app. I had some problems with the integration and I had to wait a month for support, but now it's working and I hope don't have troubles again.
the previous version was so beautiful but the new version is ugly, give us the old one, guys.this one's a real amateur.
Hello Joemy,
We have not made any changes to the way your Tracktor page is displayed.
Our team is always happy to assist with styling questions. Please reach out to contact@ ...
Great app! exactly what I was looking for and simple to use.
More over the customer service responds very quickly
There orders doesn't sync well and the customers service is bad so, my customers are not happy when they track their orders