Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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Speedy service and very professional.
Working find, easy to integrate, nice look, but it would be a 5 stars apps if:
You can track more than 1 tracking number in an order, faster response customer support & have notification to customer for each status update prior to shipment.
I loved that Allan was available to log into my shopify store and configure my tracktor for me. I am still trying to get my store open, and am excited to see tracktor in action.
La mise en place a était très rapide, ne connaissant pas, j'ai juste mis l'application et c'est un technicien de l'application qui a fait le reste pour moi sur ma boutique. Maintenant je ne sais pas encore ce que sa va donner par la suite, mais j'ai mis 5 étoile rien que pour l'installation, parce qu'il ne son pas obliger de le faire pour nous. Merci de m'avoir aider.
I love this app!!! Reached out to customer service about a problem, they responded in a timely manner and took all my problems away, 5 stars from me.
Tracktor is really awesome. The customer support is great and usually respond very quickly . The ui of both the tracking page and app looks good. Its easy to configure too.There is a slight problem with using oberlo and tracktor as oberlo automatically marks the order as fulfilled with carrier as other which messes up tracking in tracktor (so you have to do it manually) , its not a bug and there are technical reasons for it as Tracktor requires a direct connection to the carrier currently handling the order. Anyways its a really good app and recommended for everyone to give it a shot Trial is free for a month so just take advantage of it.
Great tracking app. It is aesthetically better and easier to use than the other well known tracking apps on the market. The support is fantastic too!
The best tracking app for Shopify, with the best support you can think of! Running the app on 2 stores, love it!
Great support of the app, I was having alignment issues with the tracking page and Noah was able to go into my site and fix it for me quickly. Screenshots of the product looks awesome, just waiting for my first sale to check out the functionality.
As usual the team at ShopPad more than delivers a very useful and easy to install app. We will be adding more ShopPad apps to our online store! Thanks!!