Reviews (743)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for reducing customer inquiries about order statuses, particularly in stores with longer lead times or custom products. It enhances customer satisfaction by providing detailed tracking information on the merchant's website, supports multiple carriers, and offers customizable status updates. Merchants praise its reliability and the responsive customer support team. The app also helps re-engage customers by directing them back to the merchant's website for updates.
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Absurd! Does not work, overpriced, worst customer service, and charges multiple times forcefully during a month period but states billing is once every 30 day cycle!
Best application it does it’s job
please I have customer ,,, she got item from aliexpress, and she wants to know the tracking what I should to do how can I send to her
Aplicativo excelente, quando eu estava pesquisando outro apps, perdi boa parte do dia procurando um aplicativo à altura, que me fornecesse os recursos necessários para suprir as necessidades de meus clientes, e nenhum outro app no mercado chegou aos pés deste app. Porém quando fui instalar, ele infelizmente não sincronizou perfeitamente com minha loja em questão de HTML, então só foi preciso eu ...
The app gives a very professional look on the website - the support team is super responsive and professional, Matt just helped me improve the design of the Track Your Order page and it looks amazing! :)
Absolutely a perfect application to track your package.
I honestly cannot share my opinion how this app performs in practice yet. What I can say though, is that the support is very fast and engaging so far. They are friendly and quick to resolve a customization request. If I get collect more practical experience on that app, I might update this review. Thanks so far.
We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.
Initially it worked good and will see what next for upcoming new orders. Hope this work will then we will recommend it to everyone.
Tracktor looks amazing within my store. I love how they have color options to match the layout of my website. It was extremely easy to install and really easy to use. However, I also sell a few items through eBay and Tracktor doesn't allow me to add the shipping information because the sale isn't directly through Shopify.