Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, notably reducing customer inquiries about order status. They appreciate the user-friendly interface, real-time tracking, and robust security. The customer support team is praised for their quick and effective problem-solving. Merchants also commend the professional tracking page, multi-carrier integration, and custom order status options. The app is recognized for its easy installation, ability to decrease customer service requests, and cost-effectiveness.

October 15, 2017

Absolutely a perfect application to track your package.

Henaesarp
Türkiye
2 days using the app
January 3, 2020

I honestly cannot share my opinion how this app performs in practice yet. What I can say though, is that the support is very fast and engaging so far. They are friendly and quick to resolve a customization request. If I get collect more practical experience on that app, I might update this review. Thanks so far.

Victor De Rossa
Germany
2 days using the app
October 2, 2020

We needed to move from one order tracking app to another and it seems Tracktor is easily the best solution. Matt has been a pleasure to work with so far and we look forward to working with the ShopPad staff more in the future.

Classical Conversations Bookstore
United States
2 days using the app
March 19, 2020

Initially it worked good and will see what next for upcoming new orders. Hope this work will then we will recommend it to everyone.

Zone Amazon
Saudi Arabia
About 2 months using the app
February 10, 2016

Tracktor looks amazing within my store. I love how they have color options to match the layout of my website. It was extremely easy to install and really easy to use. However, I also sell a few items through eBay and Tracktor doesn't allow me to add the shipping information because the sale isn't directly through Shopify.

Lotus Rose Boutique
United States
About 1 month using the app
March 19, 2020

good app thank you for all the posibility you offer to us .
Let's go to use this wondeful application

The New Breath
France
About 1 month using the app
October 9, 2019

I really wanted this app on my site to help build trust with potential customers. I was a bit nervous because some coding had to be done, but Mandy stepped in and did it all for me. It was a weight off my mind. Thanks guys!

XtremeTeez
Japan
1 day using the app
April 28, 2020

This app is great if you are shipping within your country. This app does not track epackets to their destination country. This makes it hard for the customer and the store to tell where the package is. It does not translate to usps or royal mail. I found a better app that will. Overall, it was really pleasant to have while I had it and it was easy to use. I would recommend to anybody not dropshipping :)

Raven Born
United States
About 1 month using the app
August 23, 2017

Love this app. Really helpful and well designed. I'd recomend it.

Onliwood
France
1 day using the app
July 8, 2017

Great App!

Works well.

Thank you.

Overture Products
United States
About 1 month using the app